Question about SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze at times freezes. I do not know why,

My sansa fuze at times freezes. I have made sure it was not locked. I do not know why, but the blue ring around the wheel wont go out, and the screen goes black. I cant turn it off and none of the buttons seem to work, what is wrong with it?

Posted by on

  • kakima Jul 20, 2010

    Slide the power switch up all the way past the ON position and hold it there for at least fifteen seconds before releasing it. Does that do anything?

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 820 Answers

Hello,

When the blue ring is illuminated, first try the RESET for the Sansa Fuze.
The player should NOT be connected to any other device:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

My sansa fuze at times freezes. I do not know why, - 1d7a380.jpg

When a RESET won't work or the player freezes again, UPDATE the firmware on the player in 2 steps.
The player should NOT be connected to any other device:

> step1: Enable MSC mode
1. Turn device OFF: when the player is frozen first perform step 1 and 2
of the RESET procedure:
1. Slide and hold the Power switch up for approximately 20
seconds.
2. Release the Power switch.
2. Slide the Hold switch down to Lock (orange colored dot showing).

fd30d03.jpg
3. Press and hold the left button ( |<< ) while connecting the device to the PC.

> step 2 : UPDATE the firmware
Use next page for updating the firmware on the player.
http://kb.sandisk.com/app/answers/detail/a_id/278
There are 2 methods for updating, for Windows operating system the
updater ( method 1 ) should work:
Method 1; Use the Sansa Firmware Updater
Method 2: Use the update board / Sansa forum
Look in the Update page for the steps to follow.

Posted on Jul 20, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Centon or sandisk


The Sansa Fuze has superior audio quality. It also accepts microSDHC cards, which means you can expand the capacity to 20GB. The Sansa Fuze supports more audio formats than the Craze.

The Sanza Fuze is rated for up to 24 hours of playback time, although people state they tend to get between 19 and 21.

Jan 27, 2010 | Centon Electronics 001 MP3 Player

2 Answers

My sansa fuze wont play i know it has power in it because the blue light surrounding the center dial is lit yet i cant get a screen to come up nor can i shut it off


Hello,

Sandisk gives next support link, how to recover the player:
http://kb.sandisk.com/app/answers/detail/a_id/4/kw/blue%20ring/r_id/101834

Solution 1: RESET THE DEVICE
Scroll to the Sansa Fuze on next site, how to perform a reset:
http://kb.sandisk.com/app/answers/detail/a_id/188/kw/blue%20ring/r_id/101834
f78ea59.jpg

When solution 1 did not help.
Solution 2: RELOAD AND UPDATE THE LATEST FIRMWARE
All data on the player will be erased when updating firmware !
Go to next sites, seeing how to do a firmware update:
1. To perform a firmware update the player has to be in MSC mode.
How to put the player in MSC mode, see the information about the
Fuze player:
http://kb.sandisk.com/app/answers/detail/a_id/61/kw/blue%20ring/r_id/101834
Putting Sansa Fuze in MSC mode:
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the left button ( |<< ) while connecting the device to the PC.

2. Continuing with the firmware reinstallation you can choose either automatic or manual update, see:
http://kb.sandisk.com/app/answers/detail/a_id/278/kw/blue%20ring/r_id/101834
Automatic update using the Sansa Updater.
or
Manual update going to Sansa Forums.

Need more help ? Just post a comment.

Dec 10, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze is acting up


I m unable to charge my mp3 player. I have conneccted it to the computer on 4 diffrent times and it wont charge. what is the problem?

Nov 03, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze keeps freezing


Start the sansa updater, set sansa to recovery mode plug into computer. unplug when told sansa should restart (Lock sansa press and hold rec and menu until recovery begins)

Also you can Try
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....

Nov 02, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sandisk sansa fuze is freezing up is that normal?


Yes, it sounds like its faulty, even if its not, why take the chance when you can just return it. Depending on where you got it, you should be able to return it for a swap. Just make sure you have your receipt. Most places will require that you have it.

Nov 18, 2008 | SanDisk Sansa Fuze MP3 Player

1 Answer

Unable to power down my Sansa Fuze


sounds like its locked mine did that once i dont have the fuze i have the view but i held the off switch AFTER i unlocked the device over and over for as long as i could.....it eventually turned off or let it die then recharge it and attempt to turn it on again but i think you have it locked

Oct 26, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Freezing fuze


Slide the power switch up all the way and hold it there for fifteen seconds.

Oct 07, 2008 | SanDisk Sansa Fuze MP3 Player

Not finding what you are looking for?
SanDisk Sansa Fuze MP3 Player Logo

569 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...