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The computer can not communicate to the printer after installing the software.

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Did you install the software first, and then plug in the printer? Or did you connect the printer and then install the software? For most newer USB printers, you need to install the software before you plug the printer into the computer, then at a certain point, their software (not Windows) tells you when to connect the printer.

Posted on Apr 21, 2008

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Proper wiring my hp pavilion p6 2330pc and my hp printer


http://h10025.www1.hp.com/ewfrf/wc/product?product=5296967&lc=en&cc=us&dlc=en

1) DO NOT connect printer to computer!

2) Put the Installation Disk for the printer, in the optical drive of your computer. (Comes with the printer)
If you do not have this disk, post back in a Comment.

You will download the software from HP Support.
I need the printer model name, and model number.
Also what Windows operating system you are using.

(It cannot be assumed what Operating System you are using.
May not be the one that came with the computer)

If you have the Installation Disk, load ALL software.
(One example; HP Photosmart Full Feature Software & Drivers)


[Driver: Small piece of software that allows the Operating System to communicate with a device

The device is the Printer. The O/S wasn't stated.

The Full Feature software covers all the software the printer needs.
If it is a unit that can Scan, Copy, Print, and Fax, for example;
all of that software will be loaded ]

ONCE the software is loaded, restart your computer if not asked.
After Windows has loaded again, let the computer run for a few minutes.

Now restart the computer.
(WinXP example; Start > Turn Off Computer > Restart)

Plug the USB cable from the printer into the computer.
Turn the printer on.

After a few seconds you should get a pop-up in the taskbar,
"Found new hardware device"
And perhaps another one,
"Found HP XXXXX device "

(X's stands for model name/number of printer)

IF,.......you have connected the printer FIRST, then attempted to install software -> This = NO.

You can get a driver conflict.
Post back in a Comment if this is what you have done.

[When a device (Printer in this case), is connected, Windows 'breaks it's neck' to find suitable, matching drivers.

If THE drivers are not there, Windows will pick from it's THOUSANDS of generic drivers.

Now you you install THE drivers needed, and there is a driver conflict;

Windows: "Which ones do I use? These or THESE?" ]

Post the printer model name, and model number. This can be found on the Back of the printer.

(This is the type of USB cable end, that usually plugs into a printer,

http://en.wikipedia.org/wiki/USB_connector#Cable_plugs_.28USB_1.x.2F2.0.29

Type B. It is also a Male plug. So it's a USB B Male.

Square shape with two corners cut off.

The USB A Male connector is the one that plugs into the computer.
(Type A)

Rectangle shape )

Regards,
joecoolvette

Apr 07, 2013 | HP Pavilion Computers & Internet

2 Answers

Have E Machine ET1161-05 trying to install Kodak ESP6150 computer does not find printer


While installing the printer just switch off the printer and try to install the printer driver completely, When the software will ask you to connect the printer then only switch on the printer. If this way still you are getting the same problem then connect the printer in other usb port or use different USB cable

Aug 14, 2012 | E-Machines eMachines Desktop PC

1 Answer

My X3400 will not accept a scan from my printer


Did you reinstall the printer on your PC? Did you install the correct version of the printer software? If your old computer and new computer has different versions of windows, then make sure you put the correct version on the new computer.

Also, you should be able to start the scan from the computer if you have the software loaded correctly and both are communicating. If you are doing it from the Printer, it might be trying to find a folder to put the scans that were on the old computer and not the new one.

Apr 10, 2012 | Acer Aspire X3400 PC Desktop

1 Answer

I need to know which port I should use to install an hp printer


Any available (Open) USB port.

(This solution applies to your other stated problem, that apparently deals with this computer also)

HOWEVER, there is a procedure that must be followed, when installing a printer for the first time, on that computer.

The software MUST be installed first, THEN the printer is attached to the computer, (Computer off), and after Windows is running, the printer is turned on.

If you attach the printer first, and THEN when Windows is running, load the software, you will get a driver conflict.

When a device, (Printer in this case), is attached to a computer for the first time, Windows will 'break it's neck' to find suitable drivers for the device.

If THE drivers are not there, Windows will match up one of it's thousands of generic drivers.

Windows: "Which drivers do I use. These or THESE?"

[ Driver: A small piece of software that allows the Operating System, to 'communicate with a device.
Windows XP and Windows 7 are two examples of an O/S ]

If this is what has transpired post back in a Comment.

It could also be that the USB port you are plugging into is bad.
Happens.
Try a different one.

What is the manufacturer name, and model number of the printer?
How are you trying to install it?

Regards,
joecoolvette

Feb 05, 2012 | Compaq Presario 5000 PC Desktop

1 Answer

Attempt to scan, screen states


This error occurs because the HP scanner can not communicate with your computer and thus won't scan. In most cases this is simply because you don't have all of the necessary drivers installed.
  1. Insert the software CD into your CD ROM drive. The software installer should automatically start
  2. Install the software and restart your computer when prompted
  3. Try to Scan using the Scan To or Start Scan buttons on your printer

Jan 13, 2010 | Computers & Internet

1 Answer

Computer to Printer Communication problem


Uninstall the printer software, then uninstall the printer itself. then reinstall the software drivers first , then the software.
Remember most USB printers need the drivers and software installed BEFORE you connect them to the USB port on the computer.
You also might look in the device manager for any yellow ! or ? in the USB section. This would indicate a USB driver issue. Post again if you need more help...
Regards

Apr 10, 2009 | Dell Dimension 3000 PC Desktop

1 Answer

I bought a computer with Vista and I installed my lexmark x6100 all in one printer but it won't work. The computer says there's no communication between the computer and printer. Help me please.


Have you tried installing the software the printer came with ?

Here's the LexMark driver for Vista from there website
Click HERE

Install the appropriate driver, and reboot

Jan 04, 2009 | HP Pavilion Media Center a1330n - AMD...

1 Answer

I have a x5495 printer and after installing software and I try to print, I get message that no communication between printer and computer. I have checked all of the recommendations and still can get to...


The message "no communication between printer and computer". some times indicates that the cable you're using is faulty or the port selected is not the printer port you've connected your printer to.cheers.

Dec 01, 2008 | Computers & Internet

1 Answer

I have a computer with the Vista software and I'm having problems connecting a printer. The computer is a Gateway and the printer is Lexmark X4550.


The reason you are having problems is because you need to install the driver for the printer. The driver is the software that allows the operating system and the printer to communicate.

For your specfic printer , you can download the driver here: http://drivers.softpedia.com/get/PRINTER/LEXMARK/Lexmark-X4550-Printer-Driver-10111.shtml

Simply download it and run the setup , it will install the printer for you and you should be able to print!

Oct 06, 2008 | Computers & Internet

1 Answer

My printer keeps saying that it is not communicating with the computer. I have a new computer, and a lexmark 3440 all in one printer. it says to enable biarectional commmunication setting in poper dialog....


ahh..a talking printer..nice upgrade..

do you have a current driver(other than the one that came on the disk, which MAY be obsolete)..

get a new one here(click on printer drivers and find the icon for Lexmark). then enter model number and find driver for your operating system.

un plug printer from computer..re install software. plug in printer as directed.

Mar 11, 2008 | Computers & Internet

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