Question about Viking Kitchen Ranges

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30 inch Viking ultraline stove, 6 years old. You have 2? burners on the bottom in the oven. One on the right "buffs" or seems to go out then reignites. The "cook" also says it takes a while to heat up. Any ideas? Thanks Greg

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  • johugs Dec 10, 2008

    I bought this stove in Dec 04 and we are so unhappy with a product that we always DREAMED of owning.

    The first year so several repairs to the igniters, under warrenty, but troubling all the same.

    Then last year the oven door would not open or close properly. It was not under warrenty, hinges had to replaced. This was a very expensive repair, and at no time did we mistreat the door. It was always seemed unaligned and even had it adjusted the first year by a service person. We see now on line that this is a common problem with the unit.

    Now, this year all of the igniters are malfunctioning, only one lights, but never stops clicking, the other 2 only click without lighting, and the 4th just does not work at all.

    On top of all this, the oven does not heat to the appropriate temperature. Though sporadic, this problem is becoming worse.

    We have read the troubleshooting guides, cleaning ,etc. Nothing helps. We do see that all of these problems are chronic and have been reported by others. Help

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We inherited a 30 inch Viking Ultraline when we purchased our current house. I was extremely excited to cook on such a high-end range, but this thing has been nothing but trouble. The temperature on the oven is always between 25-75 degrees hotter than indicated on the dial. An oven thermometer is the way I solved that problem. None of the igniters work on the burners (I use a BBQ lighter on all the burners) the broiler has never worked, and one of the hinges broke and required replacement. We actually ordered the hinges off the internet for $25 each and replaced them ourselves--it was not complicated but would have been costly to get a tech out to do it.
After repairing the hinges, I decided to use the self-clean function, which, big surprise, not only did not work, but locked me out of the oven! I tried re-starting the self-clean, breaking the circuit and re-starting it and nothing worked. Having read many posts on the internet, I realized I would probably have to get a tech in to fix it for me. In desperation, I finally turned the oven on to 325 for 20 minutes, hoping it would unlock, and inexplicably, an hour after I turned it off, it unlocked itself. Finally, the burners are impossible to keep clean--no matter what I do to clean them, they always look filthy.
I would never buy another Viking product, as I am totally underwhelmed by the performance of this range.

Posted on Jan 22, 2010

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