Question about Brother MFC-5840CN All-In-One InkJet Printer

1 Answer

Replaced all inks for Mfc 5840 and LCD reads that the ink is empty. I have taken them out and installed them in again and the same message is seen. what can I do next

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  • 8,637 Answers

First make sure you are placing the right
color cartridge into the right slot.
Most Printers are touchy about the
installation of ink cartridges. If the
instructions say to press the cartridge
into the slot until you hear a loud click,
that's what they mean. If at first you
don't succeed, remove the cartridge and
reinsert it into the slot again and press
on it hard till it clicks.
Then your printer should work properly.
Hope this is of some help. Bud

Posted on Jul 20, 2010

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My Brother MFC-685CW Printer Wireless doesn't recognise a new colour cartridge despite having cleaned the printer head. It also is not recognised by the PC despite reloading it. Help!! Troubleshooter...


If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridge(s), it is possible another ink cartridge is empty and needs to be replaced or one or more of the cartridges are not installed properly. Complete the following steps:
  1. Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in.

    1a. If the display continues to show NO CARTRIDGE, verify the cartridges are installed properly by uninstalling and reinstalling all four ink cartridges. Follow Steps 2a through 2f.


    1b. If "INK EMPTY XXXXX" (Xs = color, i.e. INK EMPTY CYAN) is displayed on the LCD, the specified ink cartridge is empty and needs to be replaced. Follow Steps 2a through 2f.

  2. To resolve an INK EMPTY message or to confirm the ink cartridges are installed properly, complete the following steps:

    2a. Open the ink cartridge cover. Pull the lock release lever(s) down and take out the ink cartridge(s). While you have the ink cartridge(s) out of the machine, verify the cartridge(s) are genuine Brother supplies with the Brother logo embossed into the side of cartridge.

    ink_replace03.gif

    2b. Reinstall the ink cartridge(s). Lift and push the lock release lever(s) until it clicks into place and close the ink cartridge cover.



    ink_replace04.gif

    2c. The LCD may then display:

    Did you change xxxxxx? Yes No.

    for the color(s) that was replaced. If this message appears, BE SURE to follow the instructions on the LCD to correctly select Yes or No. Select Yes if you installed a new cartridge(s) to automatically reset the ink dot counter for that color. Select No if you did not install a NEW ink cartridge(s).


    2d. After all the correct selections are made, the machine will then enter a cleaning cycle.


    2e.If the display again shows INK EMPTY XXXX, go back to Step 2 and follow the instructions to install a NEW ink cartridge.


    2f.If the machine did not enter a cleaning cycle and the display continues to show NO CARTRIDGE after reinstalling new genuine Brother ink cartridges, your machine may require service.
If your computer is not recognizing the printer you should uninstall and reload the drivers. You might consider downloading a new driver for your operating system from this site:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc685cw_us_as&Cat=112

I recommend bookmarking thihs site for future reference.

I hope this is helpful. :)

Dec 08, 2010 | Brother Office Equipment & Supplies

1 Answer

Where do the ink cartriges on a brother mfc 5460cn fo


Your machine is equipped with an ink dot

counter. The ink dot counter automatically

monitors the level of ink in each of the 4

cartridges. When the machine detects an ink

cartridge is running out of ink, the machine

will tell you with a message on the LCD.

The LCD will tell you which ink cartridge is low

or needs replacing. Be sure to follow the LCD

prompts to replace the ink cartridges in the

correct order.

Even though the machine tells you that an ink

cartridge is empty, there will be a small

amount of ink left in the ink cartridge. It is

necessary to keep some ink in the ink

cartridge to prevent air from drying out and

damaging the print head assembly.

a Open the ink cartridge cover.

If one or more ink cartridges are empty,

for example Black, the LCD shows

Ink Empty Black and

Replace Ink.

b Pull the lock release lever down and

take out the ink cartridge for the color
shown on the LCD.

c Open the new ink cartridge bag for the

color shown on the LCD, and then take

out the ink cartridge.
d Remove the protective yellow cap (1).

Note

If the protective yellow caps come off

when you open the bag, the cartridge will

not be damaged.

e Each color has its own correct position.

Insert the ink cartridge in the direction of

the arrow on the label.

f Lift each lock release lever and push it

until it clicks, and then close the ink

cartridge cover.

g If you replaced an ink cartridge, the LCD

may ask you to verify that it was a brand

new one. (For example,

Did You Change Blck?) For each

new cartridge you installed, press 1

(Yes) to automatically reset the ink dot

counter for that color. If the ink cartridge

you installed is not a brand new one, be

sure to press 2 (No).

If you wait until the LCD shows

Near Empty and Ink Empty, the
machine will automatically.

Find this on page 113 of the manual:
http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002135/cv_mfc5460_usaeng_usr_a.pdf


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.

Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Dec 04, 2010 | Brother MFC-5460CN All-In-One InkJet...

1 Answer

Brother- MFC 90CW black ink just replaced, but not printing, even the test print didnt print propaerly, it came out very light in other colours but not in black? what to do? is it a toner problem?


Thoughout my experience of fixing computers, I have seen this happen twice. Once was because the "new" ink cartridge was empty (which should cause the LCD display to say "cannot print"). the other was because the end user did not remove the protective yellow cap before installing the ink cartridge (yes, they made it fit). If neither of these are the cause you should try cleaning the print head. You can do so by pressing "ink", then scroll down to "cleaning", then scroll to black and press "ok".

Nov 06, 2010 | Brother MFC-5890CN All-In-One InkJet...

1 Answer

I have a Brother MFC-620CN just changed the ink cartridges but the printer still says ink is empty and won't print


Hi
I have looked it up for you and what I found is.


Title:
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
Description: This is typically caused by an incorrect selection made during the LCD prompting after a cartridge is replaced. When an ink cartridge(s) is replaced, the LCD will ask, "Have you removed Blck? 1 Yes 2 No". This question will be asked for ALL 4 colors in sequence, regardless if the color was replaced. If "1 Yes" is NOT selected for the color(s) that was replaced, the LCD will return to "Ink Empty". Do the following to clear the message:



  1. Pull the scanner cover release lever located below the control panel and lift the top cover.
6e8a1a6.jpg
  1. After 15 seconds, re-close the top cover and then re-close the control panel cover.

  2. The LCD will then display Have you removed Blck? 1 Yes 2 No.
    The LCD will display this question for ALL 4 colors (not just the ones replaced). BE SURE to select 1 YES for each ink cartridge that was replaced.
    If 1 Yes is selected, the LCD will then display Change to new (color)? 1 Yes 2 No. Again, BE SURE to select 1 YES.
Note "Change to new (color)?" will only appear if 1 Yes is selected for "Have you removed (color)?" If 2 NO is selected for the "removed" question, the LCD will then move on to the question for the next color.



Feb 02, 2010 | Brother MFC-620CN All-In-One InkJet...

1 Answer

I don't know how to change the ink bought this printer from a guy at work no manual


Lift the scanner cover from the right-hand side of the MFC until
it locks securely into the open position.

If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Black and Cover is Open.

Pull the ink cartridge hook toward you and remove the ink
cartridge for the color shown on the LCD.

Open the new ink cartridge bag for the color shown on the LCD,
and then take out the ink cartridge.

Remove the cartridge covers.

Each color has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.

Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.

If you replaced an ink cartridge while Near Empty was
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Blck? 1.Yes
2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the
ink cartridge you installed is not a brand new one, please be
sure to select 2.

If you wait until Ink Empty message is displayed on the LCD,
the MFC will automatically reset the ink dot counter.

If the Install message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.

Hope that helps you!

Aug 12, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Empty Ink Cartrage message when cartrage still has a lot of ink.


I'm going to provide you a solution worth many dollars now you can use your left over half filled cartidges and in future also use the cartridges to the extreme.
1. Go to menu and select manual override for toner cartridges and then only replace toner when the print quality starts to suffer. This can save you thousands of dollars over the life of this fine printer.
2. download and read this
http://74.125.153.132/search?q=cache:9mwf_bY_x-AJ:www.refill4.com/refillinstructons/pdf_downloads/Full-RefillInstructions.pdf+brother+mfc+5840+override+cartridge+empty&cd=6&hl=en&ct=clnk&gl=in

Jul 26, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Changed yellow ink to new cartridge. Printer won't recognize.


I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.

I installed a new cartridge in place of the empty cyan, and that fixed it.


Jun 04, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Mfc-240c reading offline and empty black


Regarding your problem: If one of the color ink cartidges is out of ink, the MFC 240C printer will not operate when you only install a black ink cartidge. It requires that all four catridges have ink available in them for it to function. When you examine a cartridge it may appear that it has a little ink in it when you get message that the cartridges needs to be replaced because a little ink remains to prevent the print head from drying out. JLHinton1@bellsouth.net

Sep 24, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

BROTHER MFC 240C - REPLACED BLACK INK. LCD PROMPTED ME TO PICK # 1 FOR NEW AND #2 IF NOT. I SELECTED #1. NOW THE LCD SHOWS 'INK EMPTY CYAN' 'REPLACE INK' 'NO CARTRIDGE' OR REINSERT CARTRIDGE. THIS ISN'T...


you have to change the cyan (blue) color, too. Its empty ;-)

The machine runs a cleaning circle which always consumes some amount of ink of ALL colors.

May 01, 2008 | Office Equipment & Supplies

1 Answer

Brother MFC 5840 Printing


That might be because of generic ink!
This generic ink destroys the nozzels due to a chemical reaction!

If you re lucky you will have good results when useing original brother ink carts.

Run the cleaning procedure twice after you have inserted the original carts!

Jan 07, 2008 | Brother MFC-5840CN All-In-One InkJet...

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