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My Augen netbook needs a password. And I forgot the password. How do I reset the password. The tech at the company said I had to ship the netbook to them so they can reset the password. Why can't they tell me how to do it, I know how to work on computers, so if they tell me how to do it I'm sure I will be able to. They just want money.

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  • joesephs
    joesephs Jul 25, 2012

    I have the same problem... How did you get in touch with the tech at the company?

  • samantha stampley Jun 04, 2013

    this is really dumb. i need to get into my computer pronto, i don't have time to send it in and wait.

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In some cases resetting certain passwords involves shorting out part of the motherboard; if not done correctly, you can fry it instead.

I have been working on PCs and compatible computers since 1985 and I still won't take that chance.

-a.

Posted on Jul 24, 2010

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