Computers & Internet Logo

Related Topics:

Posted on Apr 21, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My acer laptop travelmate 2413lmi demanded for a password. i`ve not been able to pass through this stage despite all efforts.Right now the system can not boot without the password.

  • Anonymous May 11, 2010

    Did you buy the system new or used? And what OS is it using?

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 2,712 Answers
  • Posted on Apr 22, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Apr 17, 2008
Answers
2712
Questions
22
Helped
1063498
Points
7105

Hello capstone08,

Can you tell me which version of BIOS you have on your laptop, AWARD BIOS, AMI BIOS, PHOENIX BIOS, etc? If you have AWARD BIOS, here was a universal password for some versions of Award BIOS .The password is: AWARD_SW

Try THIS link, or THIS ,they may help..

If you know how to open up your laptop and reassemble it, you can try to remove the CMOS battery for about 15-20 mins to reset the password. The CMOS battery looks almost like watch battery...Once your BIOS password is removed, you will need to press the <F2> key during POST (Power On Self Test) to enter the Acer BIOS setup.

if all else fails, you may have to send it to an ACER repair depot, for which they will charge you $100.
Here is a copy of an email from Acer Support:
"Thank you for contacting Acer America. I apologize for the delay in responding to your inquiry. In order to have the BIOS or hard disk password removed (This include any biometric security), the notebook will need to come in to our repair depot for password removal. This service is not covered by warranty and unfortunately there is no other recourse to remove a BIOS or HDD password from the notebook. The flat fee for BIOS password removal is $100.00 US dollars plus tax. If it is a BIOS or HDD password and you would like us to service it for you, please contact our telephone technical support line at 1-800-816-2237. Hours of operation are 7am-9pm CST Monday-Friday and 8am-5pm CST Saturday and Sunday, excluding holidays."

Hope that helps...Should you have any further questions, please feel free to post them here.
P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! or Helpful rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

  • 2 more comments 
  • Anonymous Apr 22, 2008

    I also came across THIS thread in a forum which you could try..

  • Anonymous Apr 23, 2008

    Have you been able to resolve your problem? If you have,
    please close this problem ticket with a Helpful or FixYa! rating. I would be
    very grateful for your gesture of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid


    "Discover
    How to Achieve Your WILDEST DREAMS"...
    Free Download



    FREE SOFTWARE GIVEAWAY


    Windows Utilities

  • Anonymous May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Anonymous May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






        "FixYa!"
        - The solution provides great advice on how to solve the problem.
        (Positive Rating)

        "Helpful"
        - The solution provides useful leads that helps solve the problem.
        (Positive Rating)

        "Thanks
        for Trying
        " - The solution does not solve the problem but the
        effort is appreciated. (Negative Rating)

        "Inappropriate"
        - The solution has absolutely nothing to do with the problem.
        (Negative
        Rating)


    If your issue is not still not resolved, do not
    assign a rating just yet. Please post back as to what steps you took, results,
    etc, and I will try to assist you further as best I can.






    Thank you for using FIXYA!





    IrishDruid




×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

BIOS password problem

DID YOU TRY ENTER IN THE BIOS? FROM THERE YOU CAN DO A PASSWORD RESET.
0helpful
1answer

I have acer travelmate 2420 series, i forgot the administrator PASSWARD, i tried to remove the cemos battery for some time but it still ask for the same thing.(ENTER PASSWARD),please may you help me.

not only do you need to remove the comos battery you have to short out the posts the battery connects to this will remove remaining power stored in any caps connected to the comos circuit after about ten minutes this should clear the comos remove battery unplug charger and remove comos battery the short the comos battery socket. there is still some voltage on the board stored in the capactors this will keep the comos in memory even with out the battery.
0helpful
1answer

Acer TravelMate 5520 is bio-probtected and unknown password

Try This:

http://www.computerhope.com/issues/ch000235.htm
0helpful
1answer
1helpful
1answer

Acer TRAVELMATE 2410

Clearing a BIOS password on a laptop takes a little bit more effort than a desktop. If you are comfortable opening the machine then I will post back more detail but if you are concerned about your warranty or are worried about the safety of your motherboard, professionals are in the best option.
0helpful
1answer

The laptop does not power on

I think we have a case of fried PowerSupply, test the voltage output witha multimeter, check the output printed on the brick. if that is OK then U have a Bad Motherboard.

you will need to replace it.
0helpful
1answer

Screen Problems

Obviously, a driver problem, go to your manufacturers website and look for the video drivers for your laptop.
0helpful
1answer

Upgrade RAM

hi, to upgrade your laptop's memory here's the info you need to order the new module or modules http://www.ec.kingston.com/ecom/configurator_new/modelsinfo.asp?id=1&SysID=25068&mfr=Acer&model=TravelMate+2410+Series+2413%2C+2418%2C+2419&root=&LinkBack=&Sys=25068-Acer-TravelMate+2410+Series+2413%2C+2418%2C+2419&distributor=0&submit1=Search regards
Not finding what you are looking for?

233 views

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...