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I reformatted my Sony PC with a CD I bought off the internet. That worked fine, but when I try to log in, it asks me if I want to register with Windows. I have the Product Key on the back of my computer, but when I click yes, it just goes to my background and NOTHING else. How do I fix this?

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  • geekgurl35 Jul 20, 2010

    I ended up doing the F8 and that solved the problem, but I lost everything. :( Oh well! Thanks!



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That is usually a sign the install didn't go all the way through on a reload. You can try restore using the restore procedure, after you press the Power button press F10 and select restore to factory. The other option you have is when the screen appears asking you to register Windows, select the manually register or to call in the registration. Most likely you will end up using this procedure anyway because the previous owner has already used that product key and the only way for you to use it is to talk to a MS rep and get it changed to your name.

Posted on Jul 20, 2010

  • geekgurl35 Jul 20, 2010

    Here's a part two question. Is it possible that this restore cd doesn't include Windows XP? Meaning would I need a separate Windows XP disc? This is my computer by the way, so it was originally registered to me anyway, but I can't even get to any screen to let me do it. :( Also I only did a recovery/fix not a full reformat does that matter?



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