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When I try to uninstall "Yahoo Messenger" there is message that says that I need to Open/Find Install.Log file. But the file is not in Windows XP. Should I try DOS?

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First of all, DOS is an operating system on its own. It is not in Windows XP. Secondly, try running a search for the Install.log file. Without looking at the problem, I would say that it is just telling you that there is a log of the uninstall process. If it isn't letting you uninstall, run the search for the log file and go from there. Another approach would be to simply delete the Yahoo Messenger folder in the Program Files folder on the hard drive.

Posted on Jul 19, 2010

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Posted on Jan 02, 2017

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Hi, i am having a problem trying to remoove yohoo messenger from add and remove programs, i get a message.,.could not open install.log file. my computer is now starting to low down.. confussed, ...


1) select Start->Run
2) click Browse button
3) find unwise.exe in Yahoo! install folder (usually C:\Program Files\Yahoo!\Messenger\unwise.exe), click OK in 'Browse' window
4) after that you should see in Run window the following:

"C:\Program Files\Yahoo!\Messenger\unwise.exe"

5) edit this line, so it looks like:

"C:\Program Files\Yahoo!\Messenger\unwise.exe" install.log

(after "the path" put the space and type install.log)

6) click OK in Run window

That should uninstall yahoo messenger.

Mar 11, 2011 | Computers & Internet

1 Answer

Why can't I install yahoo messenger 10.0 successfully? after attempting to install, an error will prompt which says ''yahoo messenger did not install properly; this may be due to an open application or...


You need the following OS to support Messenger
Windows 2000/XP/2003/Vista/XP64/Vista64
If that is not an issue read on.

The problem may be due to a mal-function of the uninstall software.
Close all programs when uninstalling / downloading and uploading.
If you tried to uninstall from the Control Panel and failed to back it up with a visit to the C drive, you may have old software conflicting with the incoming software trying to share the same folder.
If you have Vista the whole Messenger folder should have been removed during the uninstall.
Check
Start > Computer >> Local drive (C) >> Program Files >> Yahoo >> Messenger. - The Messenger folder should have been deleted and not seen. If the Messenger folder is still visible - delete it.

If you have a pre-Vista OS, the Messenger folder remains, and inside, only one sub-folder should be seen. This is the 'Profile' folder and contains all the message history. All other software should have been deleted.

Manually delete any other folders and files before moving on

Download 'ccleaner' and run it through a couple of times.

http://www.filehippo.com/download_ccleaner/

Re-start your computer and download Yahoo Messenger from here.

http://www.filehippo.com/download_yahoo_messenger/

Nov 20, 2009 | Yahoo Messenger

3 Answers

Unable to Install Yahoo! Messenger Firewall Issue or What?


The problem is with the Yahoo uninstall software which fails to clear the old Messenger folder out and creates conflicts with the incoming new software - Your firewall doesn't know whats happening and hoists a red flag. If you had not started to uninstall I would have recommend you download revo and uninstall with that.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
bear this in mind if you manage to install messenger but still have problems
You have to go into your C drive and delete the left behind software
Click ( > ) Start > Computer >> Local disk (C) >> Program files >>Yahoo >> Messenger - if you have Vista the folder should be empty - if you have pre- Vista the only sub-folder remaining should be 'Profile' ( The message Archive file) manually delete everything except 'Profile' by right clicking and deleting. When finished restart your computer and finish the install

Aug 07, 2009 | Yahoo Messenger

1 Answer

Cannot find INSTALL.LOG


Try uninstalling using a program called Windows Installer Cleanup Utility:

http://support.microsoft.com/kb/290301

Install this application, and it will list the installed applications. Once you find yahoo messenger, highlight and select remove. The application will remove yahoo messenger for you, and should allow you to reinstall yahoo messenger.

Good Luck.

Jun 20, 2009 | Yahoo Messenger

1 Answer

Yahoo messenger stopped working


hi,

welcome to fixya
sir the very first thing what u can try is that uninstall and reinstal the yahoo messenger and then try it should work...or
if it is windows xp then try and install the latest version of yahoo messenger from filehippo.com or what u can try if it is windows vista then just try and log into this website and install the windows beta version of yahoo messenger.......
http://www.ymessengerblog.com/blog/2008/04/30/yahoo-messenger-for-vista-adds-voice-and-sms/

pls rate this solution for me pls..........thanks

Feb 20, 2009 | Yahoo Messenger

4 Answers

I need experienced help to uninstall yahoo messenger will not unt


try installing it and then uninstall it !

if it doesn;t work than manually remove it (should be in Program Files\Yahoo\Messenger... i think ...)

Jan 07, 2009 | Yahoo Messenger

5 Answers

Problem of yahoo messenger


Hi,

Do yourself a favor and get rid of messenger 9, Yahoo still does not have it working correctly!! Do the following >>

You need to uninstall messenger Completely so you can get rid of the corrupted file that is causing your problem and get a clean install.

When you uninstall not all of the yahoo messenger files are deleted from your Program Files, so if the problem you are having is caused by a corrupted file then the problem will still be there when you install it again.

So what you need to do is uninstall messenger then go to your Program files and delete the yahoo folder. This will get rid of all remaining files especially the corrupted ones.

To uninstall you need to click on the Start button(the one on your task bar) then go to Control Panel then to Add/Remove Programs, find yahoo messenger in the list and click on it then on uninstall.<< this is for XP

To uninstall in Vista click on start then Control Panel then on Uninstall a Program in the new window find yahoo messenger click it to uninstall it.

To find and delete the Yahoo folder click on the START button in your task bar then on My Computer then C: drive then Program Files then right click on the Yahoo folder and Delete it. It's a good idea to reboot your PC now to make sure it's all gone out of your system.


Go here instead of trying to get it from the Yahoo messenger site >> http://www.freecreed.com/ymsgr-archive.h...

I do recommend you get the 8.1.0.421 version as it is the most stable a bug free version of messenger !!

When you download it just save it to your desktop and then run the installer from there.

If you have XP just double click on it to start the install.


To install messenger on Vista you need to download messenger to your desktop. Then Right click on the installer and then click on "Run as Administrator" to get it to install correctly.


No, doing this will not make you lose your contacts and Yes if you do do this with out saving your archived files folder you will lose older messages.

If you'd like to save your archives, follow the instructions below to save them:

1. Click the "Start" menu and select "Run." If you do not see the Run command, then select Start > All Programs > Accessories > Run.
2. Type in "%ProgramFiles%\Yahoo!\Messenger\" and press Enter.
3. Right-click the "Profiles" folder and select "Copy."
4. Click the "Start" menu and select "Run" again.
5. Type in "%UserProfile%\Desktop\" and press Enter.
6. Click the "Edit" menu and select "Paste."

Once you've downloaded the new version of Yahoo! Messenger, you can paste the "Profiles" folder back to:

C:\Program Files\Yahoo!\Messenger\


Hope my info solves your problem
Thanx for using fixya.

Oct 03, 2008 | Yahoo Messenger

11 Answers

Yahoo messenger


I cant uninstall yahoo because it says cant find install.log file I think I deleted it by mistake so what do I do?

May 11, 2008 | Computers & Internet

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