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Usb connection problem

Why does my usb connection not work

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There could be a number of reasons. Your motherboard might be bad. The USB function in the BIOS could be disabled. The device you are trying to connect could be not working. If you are installing something that plugs into the USB connector, you might have to install drivers for the computer to see it.
Sorry to be vague, but you didn't ask a very specific question.

Posted on Jul 19, 2010

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See here for most of the common and quick fixes for this type of issue

http://www.fixya.com/support/r4247716-usb_device

Hope you get it fixed

Bob

Posted on Jul 19, 2010

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I expect it is a problem with your USB Driver, Get an updated driver for your USB slots. (either from motherboard manufacturer or USB manufacturer if it is a USB "card")
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I suggest that you use ethernet connection instead of the USB connection.

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If the found new hardware wizard did not appear, check your device manager and look if there is a USB adapter with a question mark or exclamation point. Right click on the USB adapter then click reinstall.

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Try the follwoing steps, i m sure that it will start working bcoz i tried the same steps and my printer started working:

  1. Turn the power to the computer off.
  2. Press the power button to turn off the product.
  3. Wait 10 seconds.
  4. Restart the computer.
  5. Press the power button to turn the product back on.
  6. When the computer restarts, try the scan again.
  • If the issue is not resolved , try some other troubleshooting:
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  • If the product still does not work , try some other steps:
  • Connect the USB cable to a USB hub or a docking station for a laptop. 1. Restart the computer and the product and try to scan again.
  • If the product doesnot works after connecting the USB cable directly to the computer , follow these steps:
      1. Reconnect the USB cable.
      2. Try the scan again.
        • If the product worked when the USB cable was connected directly to the computer, but does not work after reconnecting the USB cable in the original configuration, there might be a problem with the hub or docking station. Either leave the USB cable connected directly to the computer, or contact the manufacturer of the hub or docking station for troubleshooting.
      If the product does not work after connecting the USB cable directly to the computer , follow these steps.
      1. Replace the USB cable.
      2. Try the scan again.
        • If the product does not work with the new cable, continue to the next solution.
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    2. Try the scan again.
      • The issue would be resolved now and teh answer is that the computer might not have sufficient power supplied to the USB ports to detect multiple USB devices. HP recommends installing a USB powered hub to connect multiple USB devices.

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