Question about Kodak EasyShare Printer Dock Series 3

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MY easy share series 3 Printer dock seized the paper on it's first run through the printer and it will not release it

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Hello,

power off the printer and unplug the printer completely. Try to hold it upside down and gently shake it so that the paper inside it is removed. do not drag the paper in other for it not to get torn.

After, the paper has been removed power on the printer and check the ink cartridge to ensure there is ink inside it and it is well place and fix in its place. Now try to print again.

Take care.

Posted on Jul 19, 2010

  • 2 more comments 
  • c_kleser Jul 19, 2010

    I tried that and still can not release the paper

  • Jimoh Adeleke Muyideen Jul 19, 2010

    Hello,

    Pull the paper out gently since it is visible. Grasp the paper and pull gently but firmly. If the paper continues to
    jam in the printer, inspect the rollers to ensure that they are grabbing
    the paper and pulling it along the paper path properly. Place the printer back online. Try the print job again.

    Take care.



  • c_kleser Jul 19, 2010

    I tried pulling and ore the paper that was sticking out. I know that it is not welded in there but it feels like it.

  • Jimoh Adeleke Muyideen Jul 20, 2010

    Hello,

    I believe this is a ne printer, if it is, i will suggest you return the printer to the dealer to complain about the problem because this looks like a mechanical fault or maybe the paper are wrongly placed on the feeder tray, i will not advice to continue pulling out the paper in other not damage something important.

    I suggest you take it back to the dealer to lay complain about this. They might replace help to disassemble to remove the paper .

    Take care.


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