Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker
Posted by Anonymous on
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Posted on Jan 02, 2017
I went ahead and signed up for Sears' service warranty since I knew I had to get someone to come out. IT costs $200/yr. They say it covers everything, but when the technician came out, he told me that it just covers $500 per visit. He said that a new motherboard and the labor alone was going to make it $498. Anyway, he had ordered a new motherboard. Apparently the motherboard wasn't working. It is located in the back bottom left side of the refrigerator behind the panel. There is a compartment on the lefthand side that slides out and houses the motherboard. He put that in and also had to fix the fan that is in the back of the freezer. That fan is the one that sends cool air up to the refrigerator part. When I had looked at the fan before the repair man came, it was not moving at all. So at least take a look at the fan in the freezer. Just take out the freezer drawers, and the fan is located in the top center of the freezer behind the compartment cover. Maybe that's the problem with your refrigerator, the fan. Hope that's all it is. Good luck!
Posted on Jun 25, 2008
SOURCE: kenmore elite refrigerator
If this appliance is new, I would suggest to contact the vendor or manufacturer and ask them for in home service.
It could be the thermostat that might be not working properly or not set properly.
Check the user manual for more info on the thermostat settings.
Posted on Jul 08, 2008
there are 3 ways it can be held on,screws,snaps,clips or slides one way up or down or side to side,to make sure what you have get the model number from inside the frig. ,go to sears .com click on parts put in your model number and your whole frig diagram will come up and you will see exactly how it comes apart,let me know how you do-mike
Posted on Oct 01, 2008
I just went through this with my refridgerator and actually posted one of the questions. Here is what I found ........
In the freezer compartment behind the panel there is an evaporator fan which pulls cold air from the freezer and pushes it up into the refrridgerator compartment. If the fan is not working it is one of three things.. 1) there is so much frost in the fan area the fan blade is stopped and cannot push the cold air into the refridgerator compartment or the air channel is blocked. 2) there is no electricity going to the fan (usually tied to the door switch of the refirdgerator compartment, and 3) the motor is dead and will have to be replaced.
Solution to #1 - defrost but there is another problem in the "frost-free" part of the system which must be addressed or the frost will return and it will happen again in the future.
Solution #2 - check to see there is power to the fan. (most are 110VAC but some are 100VDC. Use a meter and check)
Solution #3 - If there is power, the motor is dead. Replace the motor. Be aware that AC and DC motors are different and replace per manufacture's specifications.
Posted on Nov 23, 2008
Thanks for using FixYa. Error ff is freezer fan fault. This usually happens when either the rear board has gone bad or the freezer fan itself is bad and needs to be replaced. To check what is causing the error you can start with checking the fan which is located behind the back wall inside the freezer. Also check the rear board as it might not be putting the fridge into defrost long enough and is causing the ice to build up in the freezer and thus stopping the freezer fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs which will melt all the ice then plug it back if still the issue is not resolved and you hear the fan running then it is the rear board that needs to be replaced. Please do rate the solution if the issue is resolved or else revert for further assistance.
Posted on Jun 30, 2010
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