Question about HP Office Equipment & Supplies

1 Answer

HP Officejet 6000 indicates paper jam but there isnt...

Hi everyone, I have a HP Officejet 6000 (model e609a), the power light and resume light blink on and off together - according to HP's website the problem is a paper jam or carriage stall - there is definately no paper jam and the carriage moves freely left and right. Any idea what the problem could be ?? It was printing a document and then finished last page and now wont print anything at all. Tried turning on and off, have tried removing ink cartridges and replacing but that did not work. Have also tried cleaning the encoder strip. Any ideas welcome...

Posted by on

  • xpre66
    xpre66 May 03, 2012

    hi im having the same problem with my hp officejet 6000 , do you repair the problem?

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Agin agin thish massage

Posted on Jan 14, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The Power light and the Resume light blink.


The Power light and the Resume light blink.

Print media is jammed in the
device.
Remove all media from the output
tray. Locate and clear the jam. For
more information, see Clear a jam
in the device.
The device carriage has stalled.
• Open the top cover and
remove any obstructions
(such as jammed media).
• Press (Resume button) to
continue printing.
• If the error persists, turn the
device off, and then on again

Feb 10, 2014 | HP Officejet 7000 Wide Format Printer

1 Answer

Power light is on & resume light is blinking, in hp officejet K850. Could anyone suggest me a solution for?


The Power light is on and the Resume light blinks. The printer is out of paper. &#... the printer, and press (Resume button). The Power light and the Resume light are on. A cover is not closed completely. ?... completely. ?

Jun 29, 2011 | HP Officejet Pro K850 InkJet Printer

1 Answer

Printer hp deskjet 840c blinking green and red light why


Depends which red blinking light. I assume the red light is the resume light. The green light is the power light. If the Power and the Resume light are blinking alternately, then you have a paper jam somewhere in the printer. remove the paper jam and you should be fine.

Mar 18, 2011 | HP DeskJet 840c InkJet Printer

1 Answer

Hi, My hp k550 is blinking at lights 1 and 4. How can I fix this problem please? Thanks


Issue

The power light and resume light is blinking.

Power light and resume light is blinkingc01576793.gif Solution one: Press the resume button

Load paper in the paper tray and press the resume button (c01219285.bmp ).

Try to print the job. If the issue continues, proceed to the next step.

Solution two: Clear the paper jam

Step one: Clear the jam from the back and top of the product

  1. Remove any paper loaded in the output tray.
  2. Turn off the product.
  3. Push the button on either side of the rear access panel or duplex unit and remove it. Figure 7: Removing the rear access doorc01576794.jpg
  4. Locate any jammed paper inside the product and pull it out towards you.
  5. If there is no jam, push the latch on the top of the duplex and lower its cover. Figure 8: Lower the product coverc01576795.jpg
  6. If the jam is there, carefully remove any jammed paper and close the cover.
  7. Replace the rear access panel or duplex unit.
  8. Open the top cover.
  9. Check for and remove any jammed paper by gently pulling it out.
  10. Make sure that there are no scraps of paper stuck between the rollers.
  11. Close the top cover, turn on the product, and resend the print job.


Try to print the job again. If the issue continues, proceed to the next step.

Step three: Service the printer

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Cause

The product might be out of paper or there might be a paper jam.

Feb 28, 2011 | Office Equipment & Supplies

2 Answers

Hi, my HP D4360 DeskJet printer isn't printing. Both the power and resume lights are on and blinking, as well as both the ink lights. Any advice would be much appreciated. Thanks


The power and resume lights blinks due to two reasons. 1) If there is any kind of paper jam in the printer.Then its internal assembly cannot move so the lights blinks.So clear the paper jam if any.Open the cover and check if any paper jam.also there is a access door at the back to check any paper jam.The back plastic door can be opened to remove paper jam. But if you are confirmed that there is no paper jam then the other possibility. 2) The printer cartridges are faulty and needs replacement.There are two print cartridges in the printer.One color and one black.Any of the one can be faulty or in some cases both are faulty.But before replacing cartridge remove the cartridge and clean the brown dotted circuit on cartridge then reinsert the cartridges and check.But if this does not solve the problem then replace the cartridge one by one and solve the problem. Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Aug 05, 2010 | HP D4360 DeskJet Printer InkJet

1 Answer

The power and paper light keeps flashing


This could mean that a 2-sided document was sent to the printer and the printer is waiting for the page(s) to be reinserted to print on side 2. Check your documentation or the HP support page http://h10025.www1.hp.com/ewfrf/wc/product?product=75045&lc=en&cc=us&dlc=en&lang=en&cc=us
for more information.

The power light blinking indicates the printer is preparing to print a document. The resume light indicates 1) needs paper, 2) a paper jam anywhere in the printer, or 3) the ready to print side 2 of the document.

I hope this helps.

Cindy Wells

Dec 06, 2009 | HP DeskJet 3820 InkJet Printer

1 Answer

The carriage is stalled message on my hp officejet H470 printer


Check the printer again to see if a very small jam is present. If totally clear, press the Resume button. If same result, power the printer Off / On.

Jun 28, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Constant yellow blinking light, no paper jam


I found this on the HP support site:

The power light is on, and the resume light is blinking.

c00109831.gifc01272271.gifc00109834.gif The printer might be waiting to complete a print job or to receive data from your computer.

Solution

Wait for the printer to finish the current task. The printer is waiting for the ink to dry on freshly printed paper.

Solution

  1. Remove the paper with fresh ink.
  2. Press the resume button.
The printer might be out of paper.

Solution

  1. Load paper in the paper tray.
  2. Press the resume button.
The printer might have a paper jam.

Solution

Clear the paper jam. If the resume light continues to blink after the paper jam is cleared,

OR

if the print carriage is stuck or making a grinding noise, then follow these steps.

Solution

  1. Lift the top cover of the printer.
  2. Turn the printer off and then on again.
  3. Unplug the power cable from the back of the printer when the grinding noise starts. Unplug the power cable from the wall outlet.
  4. Movethe print carriage toward the middle of the printer (this proceduremight take a couple of tries to get the timing correct).
  5. Remove the print cartridges and close the top cover.
  6. Plug the power cord into the back of the printer. Plug the power cord into the wall outlet.
  7. Open the top cover, reinstall the print cartridges, and then close the top cover.
The printer may be ready to eject banner paper.

Solution

Press the resume button to eject the banner paper.

Mar 14, 2009 | HP DeskJet 5550 InkJet Printer

1 Answer

Problem with HP 7450 and "Paper Jam"


hi, mezz

try this

There are 2 different types of flashing patterns with those two lights on the printer.
***
Resume light and power light BLINKING ALTERNATELY
Problem: Paper is jammed in the printer.
***
Resume blinking SIMULTANEOUSLY with power light

Problem:
The print cartridge carriage is stuck.

Solution:
1. Open the top of the printer.
2. Remove anything that is blocking the carriage path.
3. Turn the printer off.
4. Turn the printer on.

Problem:
There is something wrong with the printer. (I didn't write it, I am pulling this from actual HP tech documents, so don't blame me on this one) :)
Solution:
Turn the printer off.
Turn the printer on.
If the printer will not turn off, unplug the power cable from the electrical outlet or wall outlet.
Unplug the power cord from the back of the printer.
Wait about 30 seconds.
Plug the power cord back into the wall outlet.
Plug the power cord to the back of the printer.


oke, post in me back

tq
cropp

Jan 24, 2008 | HP Photosmart 7450 InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

1,178 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...