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My ex has hacked my Facebook as well as my daughters. He posted messages that he is now using in an attempt to have the children removed from my custody. How do I contact someone at Facebook to either track the IP addresses these messages were posted from or prove the account was hacked? This is life altering stufff and I cannot find any way to even write to someone there!! Help...please!!

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Hi, im really sorry to hear your going through this situation and must be really difficult for you.

the only real short term solution you have is to either close your account or edit your account and change your password this can be done once you are signed into your account, so if you want to keep the account open then go into your account and edit your details this will allow you to change your password and should stop anybody else signing in, you could also write a message then on your page saying whats happened and people should be able to see that it isnt you writing the stuff you dont want people to see
so change your password if you want to keep the account open.

heres how to do this go and sign in to your account then go down to the very bottom of the page and at the bottom right hand side you will see help written in the corner once you have signed in click on help then this will take you to a page that lists all the help you can get it lets you change your password and a lot of other options along side that.

now if you look along the right hand side you will see a word that says contact if you click on this you can contact staff at facebook and tell them the problem you having, now the problem with tracking the person doing this is not easy so unless they where doing it off the own computer it would be more or less impossible to trace them as they could be using internet cafe or friends computer so their could be some problems doing that.

How ever if you contact them they will be able to remove anything you want from your account so if you tell them the problem your having and what you think shouldnt be their they will then be able to remove all the content you want removing.

on this help page if you look on the right hand side it will have an option delete account now you could delete the account and open up a new one and this way you can change everything password and email account that you use doing this will remove the old account and then you could then open a new account and this way you would be starting again and you could then choose what was visible to others making sure you change the password to something less obvious will stop anyone using your account.

you need to use a password that contains letters and numbers so for example my name is paul so i could for example paul0121 or 0121paul this is a lot harder for people to guess and is more secure than using your name or childrens names or birthdays these are all easily guessed so using a combination on letters and numbers offers you better protection.

i hope you get this sorted out as it sounds like your going through a lot and knowbody should be messing about with somebody else's account.

let me know if you need further assistance ok

Posted on Jul 19, 2010


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