Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Paper gets crumpled and loud noise occurs as its printing.

Error 5100 occurs after printer cannot feed paper properly as its printing. It stops 1/4 of the way, crumples paper, makes a loud noise and jams it in the feeder. Last week it made a slight noise every time it printed which was indicative that something must be dry. Today, it won't print without jamming the paper, which doesn't make it though the printer.

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Hello,

I would suggest you follow the procedure below to fix your problem.

Open the top of the printer. Locate the waste ink absorber pad on the right side of the inside of the printer. Grasp the pad and pull up to remove.
Clean the waste ink absorber compartment with a tissue or cloth.
Take the waste ink absorber pad to a sink. Run warm water over the pad and wring it out to clean it. Wring the excess water out when done cleaning.
Set the waste ink absorber pad on a dry paper towel or clean cloth to dry.
When the pad is dry, place it back into it's compartment in the printer.
Close the top of the printer. Press and hold the "Resume" button on the printer. Press and hold the "Power" button while holding down "Resume."
Release the "Resume" button. Press "Resume" twice. The indicator light will turn amber followed by green.
Release the "Power" button. Press the "Resume" button four times.
Press the "Power" button. The error code is now reset.

Take care.




Posted on Jul 19, 2010

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Posted on Jan 02, 2017

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Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

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The paper won't feed through. it did one minute then stopped


This is sort of scenario could be caused by dust inside the printer. Dust prevents the rollers from having a firm grip on the paper while picking paper. When one roller has a firm grip and rolls the paper well while the other doesn’t, crumples result. So I will suggest you get a long handle brush and try to reach as far inside the printer as possible and brush (from the back and front). This, if properly done should do it. Brush especially the rollers etc.

Dec 06, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

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When printing begins the paper feeds in diagonally and immediately crumples a bit and stops moving.


Take out the paper and look in the paper feeding slot: you will see a metal rod with seven rubber rollers on it. One of them (the one opposite the crumpling) is not catching the paper properly.

Easy to fix reasons are pieces of paper or debris caught in the plastic "teeth" of the mechanism, which stop the paper from being captured, and the whole rod snapped out of one side's retainers (gently pull it back in position until it clicks. The snapped-out side is the one opposite the crumpling).

The debris might also be just inside the feeder slot, so you'll have to use a strong light and hair-tweezers.

Unlikely-to-be-fixable reasons include worn out or defective rollers, severely snapped-out-of-alignment rollers and a warped rod.

You may get the printer to print (if the rod is intact but mysteriously not catching the paper) by keeping the paper upright with two fingers on the sides, so that one side's rollers only are supplying traction and your fingers supply the steadying. Not very satisfactory, but the "hand-feeding" often works.

You may also get some more weeks out of a worn roller by cleaning it carefully with a cotton swab and rubber cleaning fluid (beware not to use a solvent! "Rubber renewing" sprays are usually OK, just spray some on the swab). Sometimes, dust is enough to get an otherwise good roller out of operation; in this case the trick gets you a couple years' time.

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1. first check to see if there is any bits and pieces of paper in any place in the paper carriage -- look very carefully in front access and rear access
2. if this is not the problem, then disconnect printer from computer -- turn off printer, unplug power cord, unplug printer cable from printer
3. gain access to paper roller assembly, usually in rear
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6. reassumble and try a test print as your printer manual directs

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the gears of the printer r worn out and they have hanve lost their allignment settings so this problem.either replace the gears.or the other solution.do not insert the paper in the tray ,keep it little bit outside and hold the end of the paper in hand when you will give a printout the printer will make a noise of picking the paper at that time just push the paper inside and then it will print properly.

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Hi Natoli3,
This could be a mis-match of paper sizes. Example, computer could be sending an A4 page to the printer. The paper size in the could be set to Letter. Ensure the 4 paper sizes match, in the computer - the document and printer driver; in the printer (change in control panel) and paper tray (adjust the physical side and length).

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There is a foreign object in the paper feed path. It could be anything from a paper clip or staple through to an insect (or worse). It will definitely be on the side where the crumpling occurs. Try feeding a strip of card or thin flexible plastic backwards through the feed mechanism. A laminated sheet of paper can also be effective for this.

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