Question about Brother HL 5170DN Laser Printer

1 Answer

When printing, the pages are being picked up ok, and passed through the toner, but when it hits the back of the printer to send it up to the delivery bay, it is jamming and crumpling up the pages. If i am printing multiple pages, it crumples the first two and jams on the next. I initially thought it may have been dampness of the paper. But after putting the paper in the hotwater cupboard to ensure it is dry, still get the same problem. Just prior to this occuring i had had a paper jam whihch was difficult to clear and required the back to be unscrewed to remove paper. Any ideas on what is causing the crmpling and how to resolve it?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,514 Answers

There may be a piece of paper which was torn off in the earlier jam still stuck in the printer somewhere. This is the most common cause.

Posted on Jul 19, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

If one of the cartridges is low should it still print


if you need to replace the printer, i would suggest to buy compatible toner, you will save some money doing this. the technology for compatible toner has improved greatly in recent years, you should have no problem using it. i usually buy my ink toner from this website:
Brother Toners Inks Cartridges or
Amazon com Online Shopping for Electronics Apparel Computers Books DVDs... if they have something with prime. Watch this video
it might help you print with empty cartridge :)

Jun 18, 2014 | Brother HL3040CN Laser Printer

1 Answer

Hp laserjet p3015 not printing


The printer will have a message in the screen saying roughly how many pages are left in the toner cartridge if the toner is running low. Try printing a "configuration page" by pressing "ok", arrow down to "information", arrow down to " print configuration page", then press "ok". If this page prints you still have toner left.

Dec 12, 2012 | HP Laserjet P3015X Printer

1 Answer

When i send a test page from the printer p3005x it print blank page


Hello, Try a different cartridge if you have one (even a used one). Does it print anything? If "Yes" then the printer is most likely OK and the fault lies with the Toner Cartridge. Checks - 1) the Drum Flap operation, does it move freely. 2) Check the electrical contacts, look for bent pins or toner accumulation on the contacts. Replace the Toner Cartridge with a new one. If "NO" the Printer still prints blank with multiple cartridges, the a printer may need servicing, check the left side of the inside of the printer, this is where the toner cartrisge contacts are located, check for bent pins or paper obstructing the pins. USA Service Centre Support http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP

Jan 15, 2011 | Office Equipment & Supplies

1 Answer

My Lexmark 500n tells me that I need to replace the toner while I am printing a 10 page job for example. It prints 1 page and tells me I need to change the toner. I do and I try to reprint. It tells me...


I think you can continue printing by pressing the main button on the printer for each page, dont reprint, just keep hitting the button to "ok" the warning. The printer should allow you to continue, but youll have to get another toner cartridge for it soon.

Sep 01, 2010 | Lexmark C500n Laser Printer

1 Answer

Printer is not printing at all, just blank pages


I can help you troubleshoot your printer. Just be prepared if your printer never prints again. This is rare to say the least. I just want you to know that in advance. OK? Laser printers use a static charge applied to the paper to represent your document and then this charged paper passes over the toner and finally the toner on the paper passes under a tungsten wire heated up high enough to melt the toner into the paper. This is why newly printer pages are warm to the touch. So, with three systems doing the magic any one of them can fail due to fatigue.

To start with, when was the last time you changed the toner cartridge?

How old is your printer and how many pages per month has it printed so far, on an average?

Are you under warranty any longer?

Thanks.

Worldvet

Sep 11, 2008 | Xerox WorkCenter PE120i All-In-One Laser...

2 Answers

Very faint printing in xerox 3117 laser printer


my ml 2010 never has printed as dark in the centre of the page even when the toner is full?

Sep 02, 2008 | Samsung ML 2010 Laser Printer

2 Answers

HP Laserjet 1000


Maybe some problem with pick-up clutch inside right cover, or the U-shaped pick up roller rod is twisted...

Nov 06, 2007 | HP LaserJet 1000 Printer

1 Answer

Printing problems


Hi, There are 3 things that can cause blank pages. The most common is the laser shutter pops off on the spring side and blocks the laser from hitting the cartridge. The shutter opens when the cartridge is inserted. The cartridge guide that sits above and behind the cartridge misteriously gets eaten by the printer. Without it, the cartridge rides too high for the toner to transfer. The high voltage power supply goes totally dead. If the first 2 are ok, then replace the high voltage power supply. (There are 2 power supplies in the printer. One the low voltage power supply supplies voltage to all the boards, fans, etc. The high voltage ps only supplies voltage to the toner cartridge.)PS-The laser/scanner shutter is found under the top cover and below and by the front of the laser/scanner assembly (black box). Control of the shutter is on the left side of the laser/scanner. Good luck

Sep 03, 2007 | HP LaserJet 4 plus Printer

Not finding what you are looking for?
Brother HL 5170DN Laser Printer Logo

146 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Victorman
Victorman

Level 3 Expert

846 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...