Question about Plantronics CS50 Wireless Office Headset Professional Headset
I have a used Plantronics CS50. I have replaced the battery in the headset already. The headset is plugged up exactly like my co-worker's who has the same phone and headset, yet mine is not working. When you press the button on the headset like you are going to make a call or answer a call, it beeps three times but the light never turns green and it will not get a dial tone or anything.
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Posted on Jan 02, 2017
SOURCE: Headset has static
Perform a reset on the headset. Hold down the mute button (the dial on the back of the headset needs to be pushed straight in), and at the same time hold down the call answer button until you see the green light on the headset blink a few times. Release both the mute button and the call answer button. See if it works now. If it doesn't, try a re-subscription (should be available in the manual).
Posted on Apr 28, 2009
The CS50-USB from Plantronics extends wireless freedom to your
softphone. It’s the first wireless headset for VoIP applications with
remote call detection and answer/end capability via PerSonoCall
Enjoy yourself without bothering about software!
Posted on Jul 18, 2009
SOURCE: Have a 500 plantronics wireless
The Plantronics 500A base should be plugged into the handset receiver
jack on the phone, not the headset jack. It could be that the
headset needs to be re-paired to the base unit, or the lifter is worn
out (if using one). If you manually remove the handset receiver from
the phone, and
you power on and activate the headset, does sound come through ? If so,
it may be the lifter. Here is a link for the 510S / 500A user guide to
troubleshoot, and also a link for the pairing instructions.
Plantronics Voyager 510S User's Guide
Plantronics Voyager 510S Pairing Guide
Good luck from Headsets Direct!
Posted on Nov 23, 2011
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