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Hi! It appears that possibly your hrad drive isn't set properly in the caddy? with the laptop powered down and disconnected locate the hard drive cover pop out the two locating screws and carefully move the caddy/hard drive BEWARE as the drive has fragile pins at the opposite end where you opened, hopefully little sliding pressure should remove. Check the retaining screws around the caddy (You'll need a small torx/philips screw driver for this) if all tight replace gently.
If you are uncertain I would recommend a technician check it for you.
seems to be the issue of memory effect, a new toshiba laptop battery should be totally discharged, in another word, u should run the laptop until it auto shutdown,if u have not do this,it doesn't matter, do now, than over charge the battery for 4-5 hours,the memory effect may disappear.