Question about Kenmore Elite 45986 Front Load Washer

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I just bought this washer and dont know where to put the soap and softener

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If the model number is correct, the detergent and fabric softener go in the dispenser drawer on the left hand side of the operator console. Detergent goes in the LEFT FRONT compartment and softener goes in the RIGHT FRONT compartment. A full explanation of the dispener compartments is included on about page 13 of the owner's manual. If you do not have an owner's manual, you can obtain a FREE copy at Just type in your MODEL NUMBER under their "Manuals" link and your manual is available in .pdf (Adobe) format that you can download or print for FREE. If you have any questions, please post back and let me know. I hope this helps you.

Posted on Jul 19, 2010


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3 Answers

How can I get a laundry cap out of the drain where you put the laundry soap, bleach and softener?

Can you see the cap?
Is the soap tube a separate piece that you can remove?
What's the year, make and model?
A local repairman would be able to solve the problem, as a last resort.

Nov 30, 2014 | Kenmore Washing Machines

1 Answer

Downy goes first than soap

I fill the washer with water first

Then open the lid put in the soap
3/4 cap full,then then 2/3 cap downy

(Both together-bleach as well- if a white load)

I add only to clear water after it fills

Then allow the water to mix the soap

Then add the cloths a few at a time

NEVER put the cloths in & add soap
on them with no water or use the silly
places on the top they say to add stuff

You only add soap etc to plain water &
no cloths & mix first,then cloths go in

Common Sense as to what is taking place

The part about the softener was just silly

It is in the water mixed with soap etc & all goes out
at one time

It is a one step deal

Water,Soap,Downy,then Cloths your done

Nov 04, 2014 | Samsung WF337AA Front Load Washer

1 Answer

Silly question - where do you add the detergent?

Often you will find the detergent dispenser very close to the dispenser for the softener. Mine is a separate container within the same "pullout" drawer that holds fabric softener. If you still are not sure, then find the model number of your washer and google it with the term, "user manual". Most are available online as a PDF

Nov 22, 2013 | Maytag Neptune MLE2000A Front Load Stacked...

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I only want to know when to put in softener. I forgot my manual. 3 chambers. left side bleach, then soap them I assume softener, but when?

You put it in right away it will not go into the washer until the first rinse unless you fill it above the line on the dispenser. It works off a siffoning action. When it comes to the first rinse the washer puts water into that dispenser. It then overflows into your washer. Also dillute your softener when you put it in the dispenser but dont fill it above the line or else the softener will go into the washer

Jul 13, 2011 | Splendide 2000S Vented Washer/Dryer

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I put dishwashing liquid soap into my front loading washing machine, UGH!!!!! What should I do? The suds just won't stop!!!! Help

Thanks for choosing FixYa and welcome. As you already know, this is a bad idea. Now, there is probably soap in the entire system. After a few runs they should clear up. I would suggest cleaning the tub out with a towel. I would say they are probably in your pump also. You will probably need to clean your pump out also. It is located inside the washer so it involves a little bit of work. Clean out your dispenser as well. Try not to use water. Just use a towel.

Jul 12, 2011 | Washing Machines

1 Answer

Where do I put in liquid fabric softener?

behind the soap dispenser is another spot for softener

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1 Answer

Getting E:13 error on Nexxt 300 series washer

Try putting the washer on COLD and run "TWO" cycles. It must be on COLD. There is a chance there is too much soap or fabric softener in the washer. It may also help to clean the fabric softener tray where you add the softener.

Nov 22, 2009 | Bosch Nexxt 300 Series WFMC2201UC

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Where to put the detergent and liquod softener in newHaier washer

Detergent goes in the drum with the clothing, fabric softener in the middle of the agitator, the drawer is for delayed start if using soap powder

Apr 04, 2017 | Haier XQJ50-31 Top Load Washer

1 Answer

Its giving me a 5d message

I have researched this problem and went to Whirlpool's web-site and it is actually not a 5, but an S. I thought the same thing so dont worry. Error code S d is the error code for too many suds in the machine which will either stop the washer in the middle of the cycle or it will complete the cycle and display it at the end letting you know it did not get all the soap out. My guess is that you have used a soap or fabric softener that is either not HE or you are putting too much soap or fabric softener in. It is ok to use soap that is not HE, but make sure that you only use a half a cap full because this soap has bubbling agents in it and would cause the S d error code. I actually use a half a cap of HE soap as well. Think about it, your HE washer uses less than half the water, but the soap companies kept the same same size cap on the soap bottle. I am thinking the soap companies are trying to sell more soap. Anyways, I digress, here is a link to the Whirlpool site where I found the error code:

Hope that helps!

Jul 01, 2009 | Whirlpool Washing Machines

1 Answer

Put fabric softener in the soap dispenser

Just run the load. You can always re-wash.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Mar 30, 2009 | Kenmore Washing Machines

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