Question about Dell 924 All-in-One InkJet Printer
Dell all in one, 924 printer will print, but will do nothing when ask to scan!
Posted on Oct 05, 2010
The system will assign the port. You can download the driver and manual for the 924 at
To connect the printer, connect the printer and computer using a USB cable, download and install the driver, turn on the printer. The system should sense the printer and install it so it can be used. Let me know if this solves the problem. Thanks.
Posted on Jul 19, 2010
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Posted on Jan 02, 2017
SOURCE: Dell 924 paper feed
you need to clean paper feed rollers with isopropanol alcohol on a microfiber towel or get a sheet of cardstock to print on as it prints it will force out any foriegn material
To correct paper feed function make sure feed sensor lever isnt broken
Posted on Jan 07, 2008
SOURCE: dell 924 printer
There could be 4 possibilities.
1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.
1. Open the front cover and check if ink cartridges lids are properly snapped in.
2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.
3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.
4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.
Incorrect position of encoder strip
Correct position of Encoder strip
Hope it should fix the issue.
Posted on Nov 06, 2008
SOURCE: Dell Printer 924 error #1203
go to page 59 of the manual ("http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf" if you don't have it) look for
code 1203 in the middle of the page. good luck!
Posted on Feb 28, 2009
Unfortunately, there is no offical driver for Mac OS X for this specific printer, but you can try following this link to see if the steps there can at least help you try to use the printer under that operating system. If it does, great, but if it doesn't, I'm afraid you're out of luck
Posted on May 10, 2009
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