Question about Dell Latitude C610 Notebook

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USB Port Malfunction

I own a new/used Dell Latitude C610. It runs off of Windows 2000 Pro. My wireless card is a USB connection. I can get onto the internet just fine, but after about 2 minutes or so I get an error that says I have disconnect the device. The card is still plugged in with both of its green lights on, but the laptop is still saying that I have unplugged the card. Is there a power safety feature that I need to turn off, or is there a short in the USB port?

Sarah

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  • mdyusre May 19, 2009

    USB has malfunctioned

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There is no power option in XP to shut off a USB port to preserve power so dont worry about that. I would try to use a different USB device such as a USB Flash Drive or printer etc. to test. If the flash drive for instance does not say it is disconnected after 2 minutes, then you know that the problem is with the wireless card. If it does the same thing as the wireless card, then you know that its not the card. I would say it would most likely be a motherboard at that point which becomes a rather expensive problem. Hopefully this helps!

Posted on Apr 22, 2008

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