Question about Toshiba Satellite A75-S211 Notebook

2 Answers

Internet surfing links don't all connect when cliked after 2nd or 3rd page

Hi! the problem I'm having is for example: I go into Ebay the main page opens, I then type sony TV-DVD combos and clik search, a new page opens up with all vaqrious size, styles, and with pictures and cost, I then click on a particular model it opens that model page, but then say there is a link for a similar item or some other link, when I click that link nothing happens.
Another example: I purchased an e book and got my download link through my e-mail, I then click Down Load so far so good after downloading there were additional links to see informative videos that are part of the e book, but when I click those nothing happened.
This is a used laptop I purchased about a month ago, Toshiba A75-S211
I whish I new about you gentlemen before. About three weeks ago, I contacted a company through the internet to inspect my laptop to see if they could find out why my laptop dvd-cd rom was not reading any cd's or dvd's. Through the internet they took over my laptop and did all kind of tests and concluded that it was a harware problem. I took it to Toshiba where it still has warranty for hardware and got that fixed.
Before having that check-up done to my laptop my web surfing was fine, all my links worked. I discover the problem when shopping on ebay. My conclusion is that some cookie or something was accidentally removed during the chek-up search and it's effecting my links.
I dont want to go back to them oviously, I hope that you can help me

Thank you!

George

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2 Answers

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  • Master
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HI,

I will need to get into ur laptop to access it and look into the problem.If your interested in it.Please rate my solution as fixya and then i'll tell you what to do next.

Waiting for your reply..

Posted on Apr 21, 2008

  • Priya darshan Apr 21, 2008

    OK,
    Please go ahead and follow Ginko's advice first if that doesn't help you can come back to me.

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  • Toshiba Master
  • 19,396 Answers

Which browser are you using?

Posted on Apr 21, 2008

  • 1 more comment 
  • Ginko
    Ginko Apr 21, 2008

    Here are things to do, starting from software:

    First check that is a problem on your computer only, opening same pages at same time on different computer.

    Try doing reload/refresh page , if it visualize page after reload, then is a slow internet connection, you need to fix your network.

    If you are using a wireless connection try on a cable connection, if the problem disappear was bad reception on wireless ( try replacing or buying wireless card).

    Check internet settings in your browser and see If you have a proxy set up, if you use Internet Exploer for example go to tools/internet options/connections/lan settings , and check.

    Check also if you have a firewall, a firewall can prevent you from opening certain pages.

    If it is an hardware problem (rather unlikely) the only responsible part can be the network card, purchase an usb external ethernet (or wireless) card this will fix it.

    Last thing in line is a problem with DNS, to fix this you will need to call your Internet service provider number and check your network, they will follow step by step.

    If you did not do the first repair a long time ago complain with the shop and get computer serviced again with no additional cost, more than an hardware problem (unless is a faulty network card), it is likely to be a windows problem or a network problem.

    Regards

  • Ginko
    Ginko Apr 21, 2008

    Do not vote fixya any solution unless it fix your problem.

  • Ginko
    Ginko Apr 21, 2008

    First thing you can try is updating Internet explorer from following link

    Internet Explorer: Get It Now

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Posted on Jan 02, 2017

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