Question about Gear Head 8XDVDEXT DVD External Slim Burner - DVD+/-R 8X, DVD-RAM 6X, DVD+/-R DL 6X, CD-R 24X Burner
When I try to burn a DVD from Pinnacle Studio, brand new DVDs are rejected with an error message telling me to use blank or erasable discs. I don't get this error message 100% of the time- out of the 30 or so discs I have tried, I have successfully burned about 14 copies. I am attemping to make multiple copies of one video created on Pinnacle Studio 10. My DVD drive is a Gear Head 8XDVDEXTLS Triple Format DVD-RW/CD-RW Mobile Slim Drive with Light Scribe. Any suggestions for trouble shooting this problem?
I would try simply copying one of the already completed discs using a stable and well known burning program like Nero. Programs like Pinnacle can be very temperamental when exporting their projects to disc.
Posted on Jul 19, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Jul 24, 2012 | Pinnacle Studio 14 HD
Feb 17, 2011 | Pinnacle Studio Ultimate 14 for PC
If you have Studio version 12, download the latest version here.
If you have Studio version 11, download the latest version here.
Note: Studio 11 patches will only patch a previous install of Studio 11.
If you have an older version of Studio (Studio 9, 10, or 11 etc), it is advised for you to update to the current Studio software. The current version is Studio 12. Click Here to go to the Studio 12 Upgrade page.
How to download and install a patch:
• BLANK MEDIA IN THE DRIVE: Make sure that there is a blank, write-once media or rewriteable media in the DVD burner.
• TYPE OF DVD: Make sure that your DVD burner supports the media you use. As for any problem with burning a DVD, we recommend customer use rewriteable media to reduce the number of wasted DVDs when they have to troubleshoot a failure while burning DVDs. In this case, if you have only used rewriteable media, (RW) we would also recommend trying to use a write once (-/+ R) DVD and erasing the RW media.
• BRAND OF DVD: Pinnacle recommends using a name brand of DVD, i.e. Sony, Apple, Memorex, etc. Also we recommend trying a DVD from a different manufacturer to see if the problem is related to the brand of DVD that is being used.
NOTE: Check with the following site to find information on the media being used.
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