Question about Office Equipment & Supplies

2 Answers

Samsung ML-1250 about 5 years old. I have several of these printers. All are doing the same thing, grabbing multiple sheets of paper. It does not seem to matter how much paper is loaded. I changed the "Roller Pickup" as a possible solution but the behavior still exists. I'd like to salvage these printers, cost permitting, as they still print well. What component in this printer is causing this problem?

Posted by on

  • estyne Jul 19, 2010

    hbristol173 suggested that my obvious MECHANICAL problem would be solved by updated software drivers. Just for grins I downloaded the Samsung drivers and installed them. The behavior is the same even when the DEMO button on the printer is used. To suggest a software solution for a hardware problem is ludicrous. Please do not treat me like an idiot.

  • estyne Sep 03, 2010

    Al

    Finally. That solved the problem. The separator pads had worn smooth and were not grabbing the paper. I installed the parts and everything is working. I actually have 7 of these printers but only bought parts for 2. The cost of one set of parts was $18 tax ship. I bought the parts by the Samsung part numbers from PartStore.com but think I have found them even cheaper at MarketPoint.com by the Lexmark numbers you provided.

    Though I will be buying parts for the other printers, I did experiment with one machine by taking some rough sand paper and carefully scuffing up the surfaces of the separator pads. That is working as well but I don't know how long it will last or how many times it can be done before it stops being effective.

    This is my first experience with Fixya and it was a positive one.

    Thanks for your help.

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 223 Answers

Hi estyne,

This printer uses the same engine as the Lexmark e250-4510.
If the pick up roller is worn out then so will be the separation pads (3 of
them).
The parts you need are - (Lexmark part numbers)
Roller assembly, pick 12G6787
Pad, main separator 12G6779
Pad, left separator 12G6785
Pad, right separator 12G6786

Even though you have replaced the pick up roller you are most likely to have to replace the separation pads. I don't have the exact sales cost but contact Samsung tech support for the product number for the separation pads,

Their tech support number is:

1-800-SAMSUNG(726-7864)
Mon - Sun : 24hrs

Even though they may tell you that this printer is only supported via web or chat support ask to speak to somebody in the part's department. They will be able to give you the coast and part numbers for your printers.

good luck,

Al

Posted on Jul 19, 2010

  • estyne Jul 21, 2010

    Al

    I ordered my parts from partstore.com. I have the Samsung manual so I was able to identify and order the Samsung part numbers. I will follow up as soon as I can get the parts installed and tested.

    I appreciate your help.

    Eric


×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 567 Answers

Hi there, thanks for asking the behavior of the printers could be software/drivers problem,please go to http://www.samsung.com/us/support/search/supportSearchModelResult.do?menu=SP00&searchWord=SamsungML1250&searchInputBox=Samsung+ML-1250&find_button=
download and install the drivers, this should solve the problem.
Thank you

Posted on Jul 19, 2010

  • Hilton Bristol Jul 21, 2010

    Hi there thanks for the reply,i appreciate your reply but i think i should tell that computer problems can only be divided in two. Hardware and software there are no such thing as mechanical problem with computers and printers,the hardware will not function without the software,an hardware my behave unusual because the software or drivers may become corrupt and need to be reinstall.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi, my canon ip2600 printer is grabbing multiple sheets of paper when printing instead of a single sheet at a time. It prints but some lines of print in the final result are to compressed to be almost...


the printer is grabbing multiple paper because the paper is stuck together in cold times the paper sticks together when you insert paper into the paper try try to make the papper loose

Mar 01, 2011 | Canon Pixma iP2600 Photo InkJet Printer

1 Answer

My Samsung ML-2010 laser printer grabbed up 2 sheets of paper and now both are jammed. I can't pull them out. Now what could I do?


Removing paper jams from printers can be tricky. You'll want to be careful to not tear off the paper. Always try to pull the paper in the feed direction if you can. The Samsung should have a doo in the back or in the paper area that can be opened to assist in removing the jam. If this persists, you may need to replace the paper feed rollers.

Feb 03, 2011 | Samsung Monitors&Printers Monochrome Laser...

1 Answer

My printer pulls multiple sheets at once.


Hello,
yo have to:
1. Clear paper pick up roller whit wet cloth or alcohol
2. Clear separation pad (located under pick up roller) using same way as pick up roller.
Good luck

Jun 18, 2010 | Samsung ML 2010 Laser Printer

1 Answer

HP C3180 keeps grabbing multiple sheets of paper when printing.


One thing you can do is make sure you fan the paper before loading it. Sometimes the paper is **** together.

Another thing is your pickup/Feed rollers might be worn out. I'm sure your can find some new ones on HP.com.

Apr 15, 2010 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Not picking up paper


The roller can be replaced, #JC73-00239a, a little tricky to get the old one off and new rubber installed, but much less than a new printer.

Nov 23, 2009 | Samsung ML-2510 Laser Printer

2 Answers

It grabs several sheets of paper at one time


This is most likely a paper problem, the paper is basically sticking to the next sheet, Ensure the paper is stored in a cool dry place helps, dont load the paper with more than what you need for a couple of days and when loading the paper flick the pages to allow air between the pages
If this dosnt work try a different brand of paper

Sep 09, 2009 | Lexmark Optra E310 Laser Printer

2 Answers

Pulls 2 sheets every time


Drive clutch of the paper pickup roller. It sticks.

Dec 05, 2017 | Samsung ML-1450 (Open Box) Printer

1 Answer

Automatic Paper feed


Check the feeder roller inside the printer for any foreign substance stuck to the roller, this may cause it not to grip properly. You can also try a few sheets at a time and make sure the paper tray is gripping the paper, but not too hard. If this fails, the roller may be out of place somewhat, try to reposition it. Let me know how you get on.

Sep 06, 2007 | Samsung ML 1210 Laser Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

k24674

Level 3 Expert

8068 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

yadayada
yadayada

Level 3 Expert

79847 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...