Question about Sony Ericsson K800i Cellular Phone

1 Answer

K800i white screen at startup

Phone wont start up past white screen, i dont want to flash phone because some numbers are stored on phone memory not sim. is there any way to keep info ?

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  • 5 more comments 
  • johnny5119 May 31, 2008

    the sony ericsson symbol comes on and then the screen goes white and flashes on and off.

  • jr sabado Jun 02, 2008

    i tried the suggested solution but this does'nt solve my problem, still same problem. any other solution for this kind of problem?

  • Anonymous Jul 05, 2008

    Screen Is White

    I Sent It Back To Sony Ericsson And They Wiped It & Now Its White Again..

  • ZEBEDEES Sep 06, 2008

    I have the same problem,White screen and nothing,Also i have found out that all my numbers are on the phone and not on the sim card what do i do,could someone help please,I don't want to lose the numbers if possible.

    Thanks in advance

  • fanis_spook Sep 07, 2008

    i try to open my phone and only can see is a white screen
    i cant press or do anything


  • Anonymous Feb 22, 2009

    Get a hammer and smash the mobile!

    That's my second k800i, the first one had some botton problems, and than screen was gone, and my second I turn the mobile off, because I was running without battery and now doesn't want to work anymore, only white and black screen ..... that's sucks...

  • macnsnyeric Mar 02, 2009

    ive had the same problem for the past few days, and i think i if do a software update it will work again but the problem is i dont want to lose all my contacts that are stored on the phone

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  • 59 Answers

Try removing the memory card and then boot the piece.

Posted on Apr 23, 2008

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1 Answer

I turned k800i off now wont turn on!!!!!


just press the switch on/off botton .it will be on

Mar 02, 2010 | Sony Ericsson K800i Cellular Phone

1 Answer

My sony erricson K800i is stuck...i get only white screen when i restart the phone and when i switch off also white screen.so i just pull off the battery ...please let me knw ho i can format the phone


You need to flash the phone with correct firmware. join this forum (free), you'll learn how to flash, unlock, debrand and mod your SE phone. http://forums.se-nse.net/index.php?s=cb3baa5dabe210ea073e3b56aa6ff209&act=idx (copy and paste in browser)

Jun 16, 2009 | Sony Ericsson K800i Cellular Phone

1 Answer

K880i white flashing screen


White Screen Of Death. Quite common on Sony Ericsson phones. My K800i does it every time its battery shuts off while it's on (so I try to make sure it doesn't). You need to (google terms) reflash sony ericsson phone Maybe also first backup GDFS The photos, except those on the memory card, and other stuff will be lost, I'm afraid. But good news is that your contact list can likely be saved by backing up the GDFS.

Mar 24, 2009 | Sony Ericsson K800i Cellular Phone

1 Answer

Sony ericsson k800i Not turning on


I had a similar issue, whereby my phone would turn on for 30 secs then the screen would go white and the phone would switch it self off then on.

After a lot of messing around even throwing the phone around the place. I took out the memory card and the phone worked fine. When I put the card back in, the phone started misbehaving again, so I guess the card is knackered.

Dec 30, 2008 | Sony Ericsson K800i Cellular Phone

1 Answer

Wont switch on


There is also a possibility of moisture as well. Sony Ericsson's are notorious for going white screen when there is moisture or corrosion in the phone.

To be completely honest regarding Flashing the phone... it is not easy and has many steps. I would recommend going to www.gsmhosting.net. There, search for forums on flashing the K800i software. To flash the phone, you will need a Cruiser Box, the correct cable, and the full software for that phone and your service provider. The K800i is DB2020, which is Sony Ericsson's most up to date encryption.

Believe me though, there is way to much involved in flashing the phone to post here. How long have you had it and if there is no moisture, have you considered a warranty exchange through Sony Ericsson?

Aug 07, 2008 | Sony Ericsson K800i Cellular Phone

1 Answer

Sony Ericsson K800i infered port/white screen PS thanks man


try a new battery and if that does not correct it then take the phone and have it tested

Jun 16, 2008 | Sony Ericsson K800i Cellular Phone

2 Answers

Phone lock code


Keep entering any pin and when the phone asks for the PUK number enter it to reset it. The PUK (Personal Unlocking Key) is on the plastic card where your sim was attached.

Dec 26, 2007 | Sony Ericsson K800i Cellular Phone

1 Answer

Wont turn on


you are experiencing sony's white screen of death, its commonon SE models - its a problem in their software / firmware. You will need to have it flashed by a professional service center, as it is a DB2020 and would require about an hour of work. If it's under warranty bring it to the original store for an exchange or free repair

Nov 24, 2007 | Sony Ericsson K800i Cellular Phone

2 Answers

Fone not working


Have you done any online software updates on the phone?

Sep 04, 2007 | Sony Ericsson K800i Cellular Phone

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