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Hi,anybody has a part# for the tension spring for HP Business Jet 3000 - Tray 2

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Please elaborate your problem providing us with more details

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Posted on Jul 27, 2010


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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3 Answers

60 02 error


I had the same problem on a customers 4250 and here is my solution.
It appears that the spring which holds the lifter motor upright was designed
without enough tension on it.
If the spring is removed and the motor assembly is allowed to fall to the
right when the paper tray is inserted the motor never engages the tray
and a 60.02 error appears. However if the motor assembly is held upright
while the tray is inserted the error message never appears as the motor
always engages.
I have found that a spring from a laserjet 4v toner cartridge is the same length
and shape but utilizes a heavier gauge steel.
When I used this spring in place of the OEM spring the 60.02 error message never appeared again.

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How do I change tray settings from tray 1 to tray 2?


Browse through the menu's of the printer
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This should solve the issue


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This is possible but hard to explain in writing, best thing to do is go back to the store and hope that they will be able to do it for you as a service.

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Its tray spring to be check, whether they are inclined or not. Sometime it does not lift the tray up to catch paper by printer. I often get the problem and can be solved easily.

Let me know if you need further assistance.

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Separate the Tray 2, on tray2, u would c couple of while rollers.. check how do they roll and clean for any dust.. While rolling if u feel any friction or any of the rollers broken.., then u need to replace tray 2.

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Error 13.20.00

There is a paper feed sensor located behind Tray 1 where the tension spring gets knocked loose, therefore the sensor arm is still blocking the sensor. You have to remove all covers and the Tray 1 Assembly and re-install the spring which goes into a slot on the plastic frame.

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