Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Faxed failed transmission reports still printing

I have tried numerous times to clear the memory on our machine. The machines says there are no documents to print but it continues to print the same error page over and over no matter what. I can't clear the memory because it says there is nothing in there to clear. Help

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  • lasercenter Apr 22, 2008

    I have done that done that too and it does not make a difference

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  • 3 Answers

Try either turning machine off and on or unplug it and wait for a min then plug back in - this sometimes clears the memory even though there is nothing in there to clear

Posted on Apr 21, 2008

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1 Answer

How to print a fax confirmation?


USER MANUAL Page 3-34
Press STATUS key 3 times. Press YES. Press UP and DOWN keys to select the report you wish to print.
TX Result Report The document number, recipient name, date sent, starting time of transmission, number of document pages, time required, mode.
RX Result Report The document number, caller name, date received, starting time of reception, number of pages received, time required, mode, and reception result are printed.
The machine can also be set to print this report automatically after every 60 transmissions/receptions.

Jan 26, 2011 | Konica Minolta Minolta FAX3900 Digital...

1 Answer

What does coms error 00E8 mean?


Canon FAXPHONE L120 Laser Printer Please follow the instruction as given below may this will help u any
Error Codes
An error code is a four-digit code displayed on the LCD or in the bottom row of a TX Result Report or an RX Result Report when an error occurs.

tx_error_code.gif


See the table below for individual error codes.
Error Code Description Action 0001 The sender may not be using a G3 fax machine. Make sure the sender's machine is compatible with your machine 0070 Reception was manually canceled on the machine. Ask the sender to resend the document if necessary. 0071 The machine's memory is full. Print, send, or delete any documents stored in memory. 0080 The recipient's machine did not respond within 35 seconds. Resend the document. Ask the other party to check their machine. If you are making an overseas call, add a pause to the number. 008D The recipient's machine has run out of paper. Ask the recipient to make sure that paper is loaded in their machine. 00A0 Transmission was manually canceled on the machine. Resend the document if necessary. 00A1 There is a document jam. Clear the document jam. 00FF All redialing attempts have failed. Check if the recipient's number is correct or the telephone cable is properly connected, and try again.

Aug 18, 2010 | Canon L120 Fax Laser Printer

1 Answer

Setup as real time fax


None of the Brother machines print the image on a transmission report. It's a security thing so that someone else even the repair shop can't see what you are sending. If you go into reports and print the user settings it will tell you what the settings are and how to find them. Real time fax is in the advanced fax setup.

Nov 24, 2009 | Brother MFC-7440N Laser Printer

1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

I have a mfc620cn. I have replaced the cartridges


This error code means that the size of the paper your machine prints onto is different to the size that it has received from another fax....take your paper out and adjust the side guides put the paper back in and then see what it says...

There may be a button on your console that says 'memory' or
"memory status". pressing this key should erase any documents in the memory.

if none of this works turn it off and leave it off overnight, if in the morning when you turn it back on the memory should have been cleared....dont turn it off at the machine turn it off at the wall socket so the machine thinks there is a power failure...this should make the machine print out a status report when you turn it back on.
The above is for the fax problem. For the unrecognized catridge:-
This is a usual problem observed in times of loose connection or dirty catridge contacts. Please make sure that the catridges are clean ( especially the contacting end ). Try cleaning with alcohol.

Sep 14, 2009 | Brother MFC-620CN multifunction Color...

1 Answer

How can I print a fax confirmation on a specific outgoing fax


Checking a report for the transmission result (?TX Report? function) A report containing the transmission results can be printed. The machine can be set to either print or not print the transmission report or to print it according to the machine setting or only when a transmission fails. To print the transmission report 1 Press the [Fax/Scan] key to display the Fax mode screen. 2 Touch [FAX Menu]. 3 Touch [TX Report] on the Set 1 tab. 4 Select how to output the report, and then touch [Enter]. ? Default: The transmission report is printed according to the previously specified method. For details, refer to ?Specifying report output settings (Report Settings)? on page 10-48. ? ON: The transmission report is printed with each transmission. ? If TX Fails: The transmission report is printed only if the fax could not be sent. ? OFF: The transmission report is not printed, regardless of the transmission result.

Aug 10, 2009 | Minolta bizhub 200 Copier

5 Answers

I am still unable to receive faxes that are printed automatically when they arrive. they mst be going to memory and i cannot get them to print out of memory. can yo please help me. i paid for this service...


If you are getting a low ink message no you will not be able to fax until this is resolved. Once you replace the ink cart. then you can get to the steps where you can clear the fax memory until then the steps that we would give you will not work.

You can visit www.canon.com click on your printer model then on support and you can download the manual in this manual there will be step by step instructions on how to clear the memory on the fax. this can also be cleard once you print them keep that in mind. so first purchse ink then your going to print your faxes by hitting that button twice the reason why it will not work now is because your low on ink.


If you like this solution please hit accept.


Thanks

Jul 17, 2009 | Canon MX310 Office All-In-One Printer

1 Answer

How do you turn off the in use/memory light?


This of course depends on why the light is on! If you had a fax come in and it is in memory, you will need to print the fax and clear the memory before the light will go out. The LCD Display should be telling you why that light is on.

1. There is a fax or print job in memory waiting to be printed.--> See steps below
2. There is a paper jam --> Open printer - Remove all paper - Close printer - press OK button
3. You are out of ink or the cartridges are low. - Change Cartridges


Solution: Printing reports and lists MX310

Printing reports and lists
The table below shows the reports and lists that can be printed from your machine.
Report or List Description ACTIVITY REPORT Shows recent facsimile transactions performed by your machine. You can enable or disable automatic printing of this report after every 20 transactions. You can also manually set the machine to print it. CODED SPEED DIAL
LIST
Lists the destination numbers and names registered for coded dial speed dialing. USER'S DATA LIST Lists the current settings of your machine and the registered sender information. MEMORY LIST Lists the documents currently stored in the machine's memory. TX (Transmission)
REPORT
Prints after transmission of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.
You can also set the machine to print the first page of the document under the transmission report to remind you of the contents of the document.
RX (Reception)
REPORT
Prints after reception of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.

To print the Activity Report, Coded Speed Dial List, User's Data List or Memory List: 1 . Press <FAX>, then press <Menu>.
2 . Use leftright.gif to select [PRNT REPORT/LIST], then press <OK>.
3. Use leftright.gif to select the desired report, then press <OK>. The report or list is printed.

Mar 24, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

How can i get a fax from memory.


Solution: Printing reports and lists MX310

Printing reports and lists The table below shows the reports and lists that can be printed from your machine.
Report or List Description ACTIVITY REPORT Shows recent facsimile transactions performed by your machine. You can enable or disable automatic printing of this report after every 20 transactions. You can also manually set the machine to print it. CODED SPEED DIAL
LIST
Lists the destination numbers and names registered for coded dial speed dialing. USER'S DATA LIST Lists the current settings of your machine and the registered sender information. MEMORY LIST Lists the documents currently stored in the machine's memory. TX (Transmission)
REPORT
Prints after transmission of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.
You can also set the machine to print the first page of the document under the transmission report to remind you of the contents of the document.
RX (Reception)
REPORT
Prints after reception of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.

To print the Activity Report, Coded Speed Dial List, User's Data List or Memory List: 1 . Press <FAX>, then press <Menu>.
2 . Use leftright.gif to select [PRNT REPORT/LIST], then press <OK>.
3. Use leftright.gif to select the desired report, then press <OK>. The report or list is printed.

Mar 24, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Confirmation print out


Your wanting what Brother calls a Transmission Verification
Report:

You can use the Transmission Report as
proof that you sent a fax. This report lists the
time and date of transmission and whether
the transmission was successful (OK). If you
choose On or On+Image, the report will print
for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
When the Verification Report is turned Off or
Off+Image, the Report will only print if there
is a transmission error, with NG in the
RESULT column.
a Press Menu, 2, 4, 1.
b Press a or b to choose Off+Image,
On, On+Image or Off.
Press OK.
c Press Stop/Exit.

Nov 11, 2007 | Brother MFC 240C All-In-One InkJet Printer

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