Question about HP Pavilion dv6000z Notebook

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Motherboard and processor failure

Hi,

I have a HP Pavillion 9000 model # DV9074CL that I bought in December of 2006. I have experienced problems starting up and took it to a local PC shop who diagnosed that the Motherboard and the processor have failed. They have advised me to purchase a new computer as the cost of these two items out pace the cost of a new computer. Has HP had issues with this model? I think a year and a half for the life of a computer is a bit short.

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  • jlt4him May 07, 2008

    Yes -- I am experiencing the same problem as you describe. I called HP techinical support and they are asking if I want to pick up an extended warranty for $150, verses the cost to repair the motherboard @ $400. Wow what a deal but I too am asking, why is it failing after 1 1/2 years.



    I'm trying to find a motherboard online cheaper than $150 for my HP Pavilion 9074cl series.

  • Anonymous Feb 24, 2009

    Same problem here, my hp's motherboard went down just a couple months over 1 year. The notebook was glitchy from the very first day. I am so mad at HP, but know I will just have to eat the $1K I spent on this notebook.



  • Anonymous Apr 17, 2009

    Same problem I'm afraid - two year old dv9385 laptop that spontaneously more-a-less bricked itself overnight. Gets as far as the HP logo on start up, then nothing. Checked HDDs, memory modules etc (all perfect), did all the HP trouble shooting advice to find out it's motherboard failure. Rediculous.

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Dear Sir,
I would like to ask you if you have purchased an Extended Service Plan cause your laptop has a warranty of 1yr from the day of purchase.... so you need to contact HP and purchase a new Processor and Motherboard.... After that you can purchase 1yr Phone Support and 1 Hardware Support, If you have any problems with the system after that HP will replace the parts for you FOC cause you have the Hardware Support and incase if you are going to buy a new Notebook, plz go ahead and purchase 3 yrs Extended Warranty cause at any point of time if you have a problem HPwill be more than happy to send you parts in replacement for Faulty parts on your notebook

Posted on Apr 17, 2009

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Hi,
HP Pavilion DV6000 Notebook main problem's are Power Problem, Vista Error etc..
For these problems you can visit a link by just Click Here .
For any other problems with this Notebook you can Click Here

Posted on Oct 08, 2010

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My DV6449 motherboard crashed. Sent it to HP for extended warranty repair and they refused to repair unless I paid $440 to replace the motherboard because the keyboard plugin was broken on the motherboard. Never been opened andonly used in the house. Got it back and opened it myself to discover the Tech broke the ribbon lock on the motherboard and then refused to repair because HP won't pay them. HP is a piece of junk and I will not own another HP ever. I have 7 HP desk tops in my business and two laptops and one desk top in my home all HP. NEVER again!

Posted on Mar 11, 2010

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Don't get too excited about the free repairs on HP DV Pavilion motherboards. Mine was purchased 1/2007; HP has since "fixed" (replaced) the motherboard twice. Now it's broken again, same exact problem, only past warranty so-- no fixie! I wish you all better results, but from what I've read it's not likely. The lesson here? Don't Buy HP. Worst hardware failure rate in the business. And don't listen to people posting **** about how HP 's no worse than anyone, laptops are only meant to last three years, blah blah. HP corporate shills are posting on all kinds of forums, trying to do damage control.

Posted on Dec 13, 2009

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Http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277#c01087277_identify

Posted on Oct 03, 2008

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I called HP and received the extended warranty for $150. They shipped out a box and I just received my HP Laptop back. It runs like a dream, no overheating at all. They replaced the motherboard, and processors. They also had me remove the hard drive and battery before shipping out.

I am very happy with the results. Thanks HP :o)


Posted on May 21, 2008

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I called hp with the same problem, apparently it's worldwide hp dv9000 laptop issue, so many people have probably complained.
They have finally extended the warranty and will now fix it for free!! call them and complain, they Will take care of your issue by sending you a fed ex next day air box to ship the pc to them, and they are promising a 9 day turn around.

Posted on May 21, 2008

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They seem to have a reputation for overheating. This would definitely eventually damage the processor and motherboard.

Posted on Apr 21, 2008

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It is but thats life. is it is under waraty? its a bit strange that they both when at the same time try the processor in another motherboard and try another processor in yours

Posted on Apr 21, 2008

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HP support are correct sometimes this problem can be eliminated by a bios update. I can help you with that. firstly find out what model chipset (which is most likely an intel chipset) your system has and from there you can download the appropriate bios updates from intel.com. If you have a problem finding out the chipset let me know and I will look for you.

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Good Luck, Please dont for get to Vote, Thank You.

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