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I have never seen a microwave that doesn't burn popcorn if you use the "popcorn" button. Why the manufacturers keep putting them on I'll never understand. There's nothing you can do change the presets on an oven since they are built into the controller. Instead of relying on the oven, you should follw the directions on the bag. These tell you to use high power, stay by the oven and stop the cooking when the time between pops drops to 1 or 2 seconds. Stored heat will continue to pop kernels for a bit, and you won't cremate your popcorn. You'll also avoid the possibility of the bag catching fire and damaging the oven, which I have seen several times. Finally, don't expect 100% of the kernels to pop. There wil always be a few duds, and extending the cooking time just results in burned popcorn.
Your power level should be on high, but you shouldn't rely on the oven to time the cooking. I have yet to find an oven that won't burn popcorn if it has a preset POPCORN button. Press it and walk away and next thing you know, you've got charcoal. You should always stick around while making popcorn. Stop the oven and take the bag out when the time between pops drops to 1 or 2 seconds. The corn will continue to pop on its own for a bit because of stored heat, but you won't burn it. You'll never get 100% of the corn to pop, so don't worry about unpopped kernels.
It varies with the wattage of the microwave and the brand of popcorn, to a lesser extent. Generally, higher wattage machines take between 3 and 3.5 minutes. The best way to do it is to let it pop until the popping slows down considerably, then stop. Remove the bag immediately, shake and then open, releasing the steam so the popcorn won't be tough. Enjoy!
Placing the bag on an inverted glass bowl or pyrex casserole dish worked!!!!! For 2 years, I have cursed my Dacor microwave for its inability to make popcorn (burns a hole in the bag, bag stays flat, almost no kernels pop, etc...) I read the last suggestion to use the glass plate and I am now sitting with a bowl full of perfectly popped popcorn - with only 1 kernel unpopped. The metal tray in the microwave conducts too many waves through the bag I guess.
Thanks for the solution!
use OrvilleRickenbacker ah you know who lol set it for five minutes when you hear it slow take it out works for me no the oven don't need repair popcorn's tough the best way i know to make popcorn is an electric skillet yum yum