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We have an RS21 fridge freezer. Always freezing up. Last week, under the newly announced extended warranty (seen on Watchdog) it was 'fixed' again with some new parts. Fine for a week BUT Today it has stopped working altogether. Just warm inside. Freezer has totally defrosted and we've lost a lot of food! We turned it off at mains and on again.Nothing. Internal light still work but it is silent. No error message though. Can you help? Thanks Jeanne and david

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Time to check the defrost timer, these can go bad on defrost and warm up the freezer / or on run mode, and cause the freezer coils to frost up..it usually will cycle 2 or 3 times a day. If you can find the timer (bottom, near floor) it can be rotated to cycle. (there are about 5 wires connected to it (it's about the size of pack of cigarettes.)

Posted on Apr 21, 2008

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