Question about Garmin nuvi 1390T Car GPS Receiver

1 Answer

My Garmin Nuvi 1390 has frozen on the 'loading maps' page I turned the unit on holding down the bottom right hand corner clicked yes when asked do I really want to erase all user data. What if the device goes straight to loading maps then the "do you really want to erase all data" screen comes on but it won't respond to your touch screen answer "yes"?

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  • Garmin Master
  • 6,993 Answers

Hello,

I would suggest you reset the unit,if that doesn't solve the problem, then you will have to update your garmin nuvi, I think its out of date and needs to be updated. Follow the procedures below on how to update your garmin nuvi:

1. Plug one end of the USB cable into your GPS and the other end into your desktop or laptop computer. The GPS device will load the appropriate driver automatically, and a message on your GPS tells you that it is connected to your computer via USB.
2. Open your Internet browser of choice and type in the following web addres: "http://www8.garmin.com/support/collection.jsp?product=999-99999-27 "
3. Download the appropriate version of the software for your computer (Windows or Apple) and Install the WebUpdater by following the wizard (accept defaults).
4. Click "Start," "Programs," "Garmin" and " WebUpdater" to update your firmware and your maps. Periodically check and make sure your software is current.

Also, in case you don't know how to reset your garmin nuvi, you can follow the steps below: There are two types of reset;

Performing a Standard Reset

1. Slide the power switch all the way to the left (with the Nuvi's screen facing you).
2. Hold the switch in the position for at least eight seconds.
3. Push the switch to the right to power the Nuvi back on.

Performing a Factory Reset

1. Turn your Nuvi off by sliding the power switch to the left.
2. Press your finger against the bottom right corner of the touchscreen. Hold your finger in this position.
3. Slide the power switch to the right to turn the Nuvi back on. Continue to hold you finger against the screen until you see the factory reset prompt. Tap "Yes" to perform the factory reset.

Take care.

Posted on Jul 19, 2010

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Garmin frozen up


With the GPS unit off, press the bottom right hand corner of the screen. Turn the unit on while maintaining pressure in the bottom right corner of the touchscreen. When you see the prompt asking, "Do you really want to erase all user data?", you can release your finger and select yes.

Problems that may be solved by resetting the GPS;
-My nuvi will not track satellites!
-Forgot what settings were changed and need to restart.
-The nuvi will not connect to my computer.
...

Also it is best to perform a firmware update using Garmin WebUpdater. This too sometimes fixes problems you see with your GPS.

Oct 21, 2013 | Garmin NUVI2595LMT GPS

Tip

Garmin Nuvi 1390 Hard Reset Models: Nuvi 1200, Nuvi 1210, Nuvi 1240, Nuvi...


Garmin Nuvi 1390 Hard Reset

Models: Nuvi 1200, Nuvi 1210, Nuvi 1240, Nuvi 1245 , Nuvi 1250, Nuvi 1255, Nuvi 1260
Models: Nuvi 1300, Nuvi 1300, Nuvi 1310, Nuvi 1340, Nuvi 1350, Nuvi 1370, Nuvi 1390
Models: Nuvi 1410, Nuvi 1440, Nuvi 1450, Nuvi 1490


9709e7c.jpg

3f21bd4.jpg

Does your Garmin Nuvi 1390 Freeze at Loading Maps?
Does it lock up or stop working?

This tip will describe how to perform a hard reset of the device, and how to backup your 'Favorites' in case the hard reset erases them. The next step in fixing your Nuvi when it doesn't start properly is to update its system software using Garmin WebUpdater.

A hard reset (or Clear All User Data) has been known to resolve unit quirks and strange behavior. It's generally recommended to perform it after a firmware update but is not required by any means. However, if you're seeing quirks and strange behavior with your unit after the firmware update, it is a good idea to do a hard reset of the unit.

Backup and Restoration Procedure for Favorites:

The Hard Reset procedure has been known to delete your Favorites, so back them up beforehand.

  1. From the Nuvi drive, copy '/Garmin/GPX/current.gpx' to a backup location on your computer.
  2. After the hard reset, copy your backed up 'current.gpx' from your computer back to the '/Garmin/GPX/' folder on the Nuvi, but be sure to rename it 'temp.gpx'.
  3. On the next power cycle, the Favorites will be read from 'temp.gpx' into the non-user accessible memory area on the Nuvi where they are actually stored.
Perform the Hard Reset:

*Note that this will clear all user selected settings on the unit

  1. Power the unit off.
  2. Remove the battery and wait several minutes.
  3. Install the battery.
  4. Press and hold (and continue to hold) the bottom-right corner of the screen while powering the unit on.
  5. Continue to hold the screen until the "Do you want to erase all user data?" prompt appears.
  6. Press "yes" and the unit will reboot. This resets all your location settings and user preferences.

If possible after the hard reset, let the unit sit outdoors in the open for about 30 minutes or so to let the unit re-acquire the satellite almanac data.


You have now performed a hard reset of your Garmin Nuvi 1390 series GPS unit.

I hope that helps.
__________________________________________
Garmin Nuvi 1390 Manual Download
Garmin Nuvi 1390 QuickStart Download
Garmin Nuvi 1390 Webupdate
Garmin Nuvi 1390 Favorites Backup
Garmin Nuvi 1390 Hard Reset

on May 15, 2010 | GPS

Tip

Garmin Nuvi 1390 Hard Reset Models: Nuvi 1200, Nuvi 1210, Nuvi 1240, Nuvi 1245...


Garmin Nuvi 1390 Hard Reset

Models: Nuvi 1200, Nuvi 1210, Nuvi 1240, Nuvi 1245 , Nuvi 1250, Nuvi 1255, Nuvi 1260
Models: Nuvi 1300, Nuvi 1300, Nuvi 1310, Nuvi 1340, Nuvi 1350, Nuvi 1370, Nuvi 1390
Models: Nuvi 1410, Nuvi 1440, Nuvi 1450, Nuvi 1490


9709e7c.jpg

3f21bd4.jpg

Does your Garmin Nuvi 1390 Freeze at Loading Maps?
Does it lock up or stop working?

This tip will describe how to perform a hard reset of the device, and how to backup your 'Favorites' in case the hard reset erases them. The next step in fixing your Nuvi when it doesn't start properly is to update its system software using Garmin WebUpdater.

A hard reset (or Clear All User Data) has been known to resolve unit quirks and strange behavior. It's generally recommended to perform it after a firmware update but is not required by any means. However, if you're seeing quirks and strange behavior with your unit after the firmware update, it is a good idea to do a hard reset of the unit.

Backup and Restoration Procedure for Favorites:

The Hard Reset procedure has been known to delete your Favorites, so back them up beforehand.

  1. From the Nuvi drive, copy '/Garmin/GPX/current.gpx' to a backup location on your computer.
  2. After the hard reset, copy your backed up 'current.gpx' from your computer back to the '/Garmin/GPX/' folder on the Nuvi, but be sure to rename it 'temp.gpx'.
  3. On the next power cycle, the Favorites will be read from 'temp.gpx' into the non-user accessible memory area on the Nuvi where they are actually stored.
Perform the Hard Reset:

*Note that this will clear all user selected settings on the unit

  1. Power the unit off.
  2. Remove the battery and wait several minutes.
  3. Install the battery.
  4. Press and hold (and continue to hold) the bottom-right corner of the screen while powering the unit on.
  5. Continue to hold the screen until the "Do you want to erase all user data?" prompt appears.
  6. Press "yes" and the unit will reboot. This resets all your location settings and user preferences.

If possible after the hard reset, let the unit sit outdoors in the open for about 30 minutes or so to let the unit re-acquire the satellite almanac data.


You have now performed a hard reset of your Garmin Nuvi 1390 series GPS unit.

I hope that helps.
__________________________________________
Garmin Nuvi 1390 Manual Download
Garmin Nuvi 1390 QuickStart Download
Garmin Nuvi 1390 Webupdate
Garmin Nuvi 1390 Favorites Backup
Garmin Nuvi 1390 Hard Reset

on May 15, 2010 | Garmin nuvi 1390T Car GPS Receiver

1 Answer

Garmin Nuvi 1390 says not enough memory


Nuvi 1390TFrom Factory Reset Jump to: navigation, search
  1. Start with the unit OFF and unplugged from power
  2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
  3. Continue touching and holding the lower right hand corner of the screen then power the unit ON
  4. Release the power button when the device powers ON
  5. You will see a new message: Do you really want to erase all user data?
  6. Remove your finger from the touchscreen when this message displays
  7. Touch Yes

    Found this for you on another site hope it helps...resetting the device should clear up your memory so you can download your maps...

Jun 09, 2012 | Garmin Nuvi 1390 With Dash Mount -...

2 Answers

Hi My Garmin Nuvi 1200 is frozen on loading maps how do I fix this issue


The only solution is a reset. To do this you turn the unit on (this may take a few tries with it coming on, blanking off, and cycling like this a few times). Once it is on press the lower right hand corner of the screen.

It will ask if you want to reset and you say YES.

This will clear the memory completely (but not the security code, if you have one).

It will start (or you need to turn it on again) and it will have none of your previous settings and none of your previous addresses but it will be working again.

Aug 09, 2010 | Garmin nuvi 1250 Car GPS Receiver

2 Answers

Garmin Nuvi 1250 stuckin "loading maps" screen


I just plugged my 1350 in (had exact same problem) into computer and deleted the GPX (trip log) and it finally started back up. Deleted all of the favorites and such but it working again.

Feb 05, 2010 | Garmin nuvi 250W GPS Receiver

1 Answer

I have a garmin nuvi 1300 and then i turn it on


it should show "loading maps" try reset by holding down finger on bottom right hand corner of screen before you power up, and go to www.garmin.com for software update, if not contact supplier for fix/replacement

Nov 03, 2009 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Garmin Nuvi 350 screen iz frozen. reset did not help.


Look near the SN # and press the reset button.

or

with the garmin off, hold down the right bottom of the screen and turn the garmin on, it will then ask you if you want to perform a hard reset. Choose yes and that should fix your problem.

Aug 20, 2009 | Garmin Nuvi 350 Car GPS Receiver

1 Answer

After trying to install new maps, Garmin nuvi 350 don't start


Look near the SN # and press the reset button.

or

with the garmin off, hold down the right bottom of the screen and turn the garmin on, it will then ask you if you want to perform a hard reset. Choose yes and that should fix your problem.

Nov 30, 2008 | Garmin nuvi 350 GPS Receiver

1 Answer

Stuck


You can reset by pushing on the lower right hand corner while powering it on, it will ask if you would like to clear all user data. select Yes,

If after that the problem still exists update the firmware on your unit. Go to the link and click on unit update

http://www8.garmin.com/support/download.jsp

Aug 24, 2008 | Garmin nuvi 200W GPS Receiver

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