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I have a Canon i470D printer. I am running Windows 7 and when I connect the printer it tells me that Windows was unable to install the mass storage controller and that Windows can not find the driver software for the device. I checked in device manager and it shows no driver for the storage device. I also went to update driver and it says it can't find one. What do you suggest? Art Shields

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Usually when you buy a printer it will come up with an Cd to install its drivers. You need to install that and it will automatically prompt you to update it regularly.
You just need to follow that instructions.Then you will be all set to get the printer working.

Posted on Jul 19, 2010

  • 2 more comments 
  • stilrollin Jul 19, 2010

    Won't work with the CD for the printer. Get a message saying CD won't work with this operating system. Went to the Canon web site and they had a module update, down loaded it but the printer still won't work. uninstalled and reinstalled the printer, says it's working but won't and get an error on the Mass Storage Controller. Device manager still showing no driver. Also did a search for the driver with the printer disk in the CD-Rom and it comes up with nothing.

  • INDIRA KUMAR
    INDIRA KUMAR Jul 19, 2010

    There will be exact driver for the operating system you are using...Dowbnload it online if present in canon site

  • stilrollin Jul 20, 2010

    Went to Canon web site and they don't have any drivers available for this model printer. Looks like since you can't help or Canon either I'm SOS with this printer.

  • INDIRA KUMAR
    INDIRA KUMAR Jul 20, 2010

    Try getting the driver Cd from a nearest printer repair shop...

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