Question about Canon BubbleJet i560 InkJet Printer

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The power light flashes 5 times indicating a print head problem. I tried resetting it but still the same.

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Try checking the seating of each of the cartridges. If you have inserted new cartridges, make sure that you have removed the tape covering the electronic chip and the breather at the top of the cartridges. Reseat the print head according to the troubleshooting instructions in the user manual. If you need a manual you can download it from
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/i_series/i560_series#ServiceAndSupport
Hope this helps.

Posted on Jul 19, 2010

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Reseat the print head

  1. Confirm that the printer is powered on.

  2. Open the paper output tray and top cover.

    Note: Gently open the paper output tray while holding it.

  3. Confirm that the print head holder has moved to the center.

  4. Remove all ink tanks.*

    *i560 shown. i850 and i550 use BCI-3e ink tanks

    The power light flashes 5 times indicating a print - ip3000_ink_remove.gif

  5. Raise the print head lock lever and remove the print head.

    ip3000_ph_remove.gif

  6. Re-seat the print head into the print head holder and lower the print head lock lever uThe power light flashes 5 times indicating a print - ip3000_ph_replace.gif.

    ip3000_ph_replace.gif

  7. Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other The power light flashes 5 times indicating a print - ip3000_tank_seat_correct.jpg.


    Properly installed:

    ip3000_tank_seat_correct.jpg

    Improperly installed:

    ip3000_tank_seat_wrong.jpg

    Left Image: The M ink tank is not fully seated.
    Right Image: All ink tanks are not fully seated.

Resetting the Printer By resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur. Follow these steps to reset the printer:
  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer back on.

Replacing the print head
The print head may need replacing if, after all print head and ink tank troubleshooting has been performed:

  • The nozzle test appears broken or to have horizontal white streaks.
  • One or more of the colors is missing from the Nozzle Test.
  • The colors are incorrect on the Nozzle Test.
  • A print head error is indicated on the unit.
  • The printer powers off when the print head is installed.

If your printer is still under warranty :


You may resolve the issue by taking your printer to an Authorized Service Facility ( Find a Service Location) , or,
For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays).

If your printer is no longer under warranty :
  • For technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays). Pay for support is required on all units outside their original warranty, unless covered by a Canon Extended Service Plan. If it is determined that the problem you are experiencing is due to a failure of the printer's hardware, the pay for support charge will be canceled. If your out of warranty printer is determined to have a hardware problem, you have the option to purchase, at discounted pricing and free next business day shipping , a new or refurbished product from our current product line, which includes units with Canon new ChromaLife inks, PIXMA Technology, and a limited manufacturer warranty.
  • You may purchase a print head* through an Authorized Service Facility ( Find a Service Location) , or by calling 1-800-828-4040 between 8:00 a.m. and 12:00 a.m. midnight, EST, Monday through Sunday. When calling, speak the phrase "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance. Be sure to have your model number (i560) or part number (QY6-0064-000) ready for the sales person.

    * Please be aware that a print head may not correct the issue and the part is not returnable.

Posted on Jul 19, 2010

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SOURCE: Canon iP 5200 orange light flashing 5 times

Hi
IO have one of these printers as my daily workhorse. Thankfully I haven't had the problem you are having.
Did you remove the print-head from the printer and clean it with running warm water?
When I get a possible print-head problem I always do that, rinse it until the water runs clean. Then dry it on kitchen roll making sure that the contact on the back are completely dry before refitting it to the printer. Generally this has cleared any problems (I have several Canon printers - I'm not just referring to the 5200 now).
However If you still get the error it may be worth contacting your nearest Canon service centre. New print-heads are not exactly cheap but these printers are so good it's worth keeping it going. They will probably be able to diagnose the problem quickly and accurately and tell you if it is cost-effective to repair. I don't know what would be involved with the Eprom error. - probably a circuit board change inside the printer.

Posted on Dec 22, 2009

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Related Questions:

1 Answer

Lights flashing 7 times


Never heard of 7 flasjhes.

Five flashes = No Print Head Installed. Install or re-install.

Eight flashes = Waste ink absorber* almost full. The printer has a built-in waste ink absorber to hold the ink consumed during Print
Head cleaning. Eight flashes indicates that this absorber is nearly full.
Press the R R ESUME/CANCEL button to clear the error so printing can continue for a while.
A longer term RESET IS possible BUT without changing the blotters, you're exposed to ink eventually running out of the printer without warning but... if you still want to continue, here are the reset instructions. Good luck!
1) With the printer powered off, hold down the resume button and press the power button.
2) While holding down the power button, release the resume button and press the resume button twice in succession. Now release the power button. The indicator will blink in green and remain lit in green.
Now press the resume button 4 times and then the power button. You've just reset the waste ink counter. Good luck. Just hope it doesn't come back to bite you!

Aug 31, 2014 | Canon PIXMA iP2000 Photo Printer

1 Answer

Canon inkjet PIXMA ip3000 wont print and has 5 blinking yellow lights


Canceled the jobs on PC and verify the inks.If you use the refill inks perform the head cleaning in the mantenance mode.

Feb 13, 2013 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

5 yellow blinks and nobody else ,


Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: Reseat the print head iP3000

Reseat the print head
  1. Confirm that the printer is powered on.

  2. Open the paper output tray and top cover.

    Note: Gently open the paper output tray while holding it.

  3. After confirming that the print head holder has moved to the center, open the inner cover.

  4. Remove all ink tanks
  5. .Raise the print head lock lever and remove the print head.Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.Close the inner cover and top cover.Properly installed: Note: Check that each ink tank is installed in the correct position
Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: 2 Reset the printer

Resetting the Printer By resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur. Follow these steps to reset the printer:
  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer back on.

Aug 30, 2011 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

I have a canon i250 which does not print.The orange light flashed 5 times and then goes back to green. Thanks for your help.


The orange light flashes 5 times indicates that the printhead is not there. Obviously it is (I hope). Turn the power off and remove and refit the head. If it still does not work then the head is most probably faulty and requires replacing.

Good luck.

May 27, 2011 | Canon i250 InkJet Printer

2 Answers

When i switch on the canon ip4300 printer orange light flashing 5 times


5 flashes indicates a faulty printhead or possibly a problem with the p/head contacts. Try removing the head which is easier if you take the cartridges out first(no tools required) and re-seat it having checked the contacts for dirt.

If that doesn't work it may be that the waste ink tank is full. Try this ...


1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

Feb 28, 2011 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

I960 resume light flashes yellow 5 times 1 green


Five yellow flashes indicate that the printer doesn't recognize the print head, or thinks that the wrong print head is installed. You can try to remedy this by opening the cover, removing the ink tanks, then removing the print head (lift the locking lever). Check that the copper contacts on the back of the print head are clean, then reinsert the print head, lock it in, and reinstall the ink tanks. If you still have the error indication, the print head may be bad and need replacing. Contact Canon for your options on this.

Feb 05, 2010 | Canon Office Equipment & Supplies

1 Answer

Do I need a new print head?


5 flashes indicates a faulty printhead or possibly a problem with the p/head contacts. Try removing the head which is easier if you take the cartridges out first(no tools required) and re-seat it having checked the contacts for dirt.

If that doesn't work it may be that the waste ink tank is full. Try this ...

Canon S9000, S300, S400, i550, i560, i850, i860, i865, i9100, i9950, PIXMA iP3000 above,
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

Sep 13, 2009 | Canon BubbleJet i560 InkJet Printer

3 Answers

Printer Problem


This was not the sollution for my pinter..
My Magneta is half full and my error led is also blinking 15 times

I found this service manual for the IP4200 but this methode also doen not solve my error led..

Is their someone who has the sollution for this strange error?

1) With the printer power turned off, while pressing

the Resume/Cancel button, press and hold the Power
button. (DO NOT release the buttons. The Power LED
lights in green to indicate that a function is
selectable.)
2) While holding the Power button, release the
resume/Cancel button. (DO NOT release the Power
button.)
3) While holding the Power button, press the
Resume/Cancel button 2 times, and then release both

the Power and Resume/Cancel buttons. (Each time the

Resume/Cancel button is pressed, the Alarm and
Power
LEDs light alternately, Alarm in orange and Power
in
green, starting with Alarm LED.)
4) When the Power LED lights in green, press the
Resume/Cancel button the specified number of
time(s)
setting) (THEN HIT THE POWER BUTTON >AFTER THIS< TO SET).

Time(s) LED indication Function Remarks
0 times Green (Power) Power off When the print head is

not installed, the carriage returns and locks in the

home position capped.
1 time Orange (Alarm) Service test print .
2 times Green (Power) EEPROM information print
3 times Orange (Alarm) EEPROM initialization


>>>>>>>>THIS ONE
4 times Green (Power) Waste ink counter resetting<<<<<<<<<<<<


5 times Orange (Alarm) Destination settings After
entering the destination settings mode, press the
Resume/Cancel button the specified number of time(s)

to select the destination. For detail, see
"Destination settings procedures" below.
6 times Green (Power) Print head deep cleaning
(Cleaning of both black and color)
7 times Orange (Alarm) Reserved
8 times Green (Power) CD / DVD check pattern
9 times Orange (Alarm) CD / DVD print position
correction (horizontal: X direction)
10 times Green (Power) CD / DVD print position
correction (vertical: Y direction)
11 to 13 times Orange, Green, Orange(Alarm,
Power,Alarm) Return to the menu selection
14 times Green (Power) Left margin correction Not used

in servicing.
15 times Orange (Alarm) Return to the menu selection


Time(s) LED indication Destination CD / DVD print
0 times Green (Power) No change of the destination
1 time Orange (Alarm) Japan Supported
2 times Green (Power) Korea Not supported
3 times Orange (Alarm) US Not supported
4 times Green (Power) Europe Supported
5 times Orange (Alarm) Australia Supported

Oct 30, 2007 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

Printer will not print


This worked perfectly for my printer:

Waste Ink Counter Reset

Power off printer and covers closed
Hold down the Resume button then press and hold POWER, the Green Indicator will light. While holding down POWER , release RESUME
Double click (2 clicks) RESUME then release BOTH POWER and RESUME and wait still the printer stops blinking.
When the indicator lights steady, press RESUME three(3) times. The indicator should be ORANGE.
Press Power to set data

I got the solution from the Internet at the following link:
http://www.fixyourownprinter.com/forums/inkjet/15620

Hope this helps.

Mar 05, 2007 | Canon BJC 3000 InkJet Printer

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