Question about Samsung HT-Z310T Theater System

2 Answers

Error message "Protect"

When i switch on the device it says "Protect". Please help

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The protect message indicates that a problem was detecteed in the final stage of the amplifier and the unit has shutdown to prevent further damage. Disconnect the speakers and try again. If hte message remains, the problem is internal to the unit and will require repair. Typically this involves the replacing of the final stage be it an IC or discrete transistors.

Hope this helps,
Dan

Posted on Jul 22, 2010

  • ABRsvcs Jul 25, 2010

    I'mnot sure what you thought we could do here, but your unit likely has a physical problem that a reset won't fix. If you can post the results of the simple test I suggested, I may be able to get you more detailed repair information.



    Thanks,

    Dan

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You can try to hold the stop button down for 5 seconds while the power is off to reset. If that doesn't work disconnect all the cables from the back expect the speaker cables and the power cable. then turn the unit on and reconnect the cables once the unit is on.

Posted on Jul 22, 2010

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