Question about Whirlpool GC5SHEXNS Side by Side Refrigerator

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Metal strip between refrigerator and freezer door is hot

Unplugged refrigerator and after a few minutes plugged in in again; hot strip cooled but in about 15 minutes got hot again.

Repeated this process three times.

Coils are vaccumed clean. Fan seems to run constantly. Vacumed around the fan. Fan motor is hot but not too hot to touch.

hot strip gets too hot to touch - even the rubber seals are too hot to touch.

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 125 Answers

SOURCE: front metal piece that the seal goes against - between freezer and fridge

clean the coils under the ref, and check the condensor fan, in back of the unit behind cover on bottom by compressor. replace fan motor if not running.

Posted on Jul 19, 2008

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  • 958 Answers

SOURCE: Whirlpool refrigerator side by side door seal very hot

when you said fans working....does it include the condenser fan? or it may have two evaporator fans..

if condenser fan is working, then it is just normal. if the compressor is running, that part would really heat up. and if it is too hot, then the condenser fan could probably not running.

its not constant because the compressor cuts off when ever the thermostat cuts off.

tnx 4 using fixya,

drcool

Posted on Sep 13, 2008

jgwhomeequip
  • 1902 Answers

SOURCE: The fan is running, but the refrigerator and freezer are not cooling. We cleaned the coils... any other suggestions?

Check the compressor and the relay. Make sure they are working when you turn on freezer and fridge to the max. If the compressor does not start then you need a new relay. If the compressor starts then it is your thermostat that has gone bad and must be replaced. you can find the parts on repairclinic.com and order them with instructions on how to remove the bad part and install the new part

Posted on May 20, 2009

  • 212 Answers

SOURCE: The strip of metal between the refrigerator door

could have a restriction in coils. not bad enough to effect cooling but not letting unit to cool of properly from coils

Posted on Jun 22, 2009

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