Pioneer DVR-111D doesn't read CDs/DVDs, discs don't even spin
As the subject implies, any disc that I try to put into the drive just sits there. The green light comes on as soon as the disc goes in, but it stays a solid green, no motor noise of the disc spinning, and then after a few seconds the green light just turns off with the disc not being read.
I've tried updating the firmware, to no avail. It was working fine then one day it just started doing this. Any help would be appreciated.
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Well Greg... if the unit is noisy... you have a hardware problem or the disc you are using is not too well. First thing you should know is that Pioneer does not support all types of CDs/DVDs... try using Imation, Verbatim... in that order. If it still happening and the noise continues your unit is not good. Normal noises are very low and only when the unit is going speed up, speed down...
If the recorder is new, take it t garantee imediately and ask your seller to try is in front of you... Stay in touch if this do not help you and give me more info. Its very hard to know what is happening just with you said. OH! one more thing: USE NERO and do not record faster than 12 or 16 X its not recommendable.
The issue occurs only under limited environmental and use conditions that are not typical for most end users, so Pioneer anticipates that most users will not be affected. If you are not experiencing any issues currently, there is no need to take immediate action.The service issue does not pose any health or safety risk. Pioneer is aware of a potential issue with the above drives’ CD (not DVD) read/write capability. Under certain environmental and heavy use conditions, the above drives may become unable to read or write to CDs. To address this issue, for any of the above model drives that become unable to read and/or write to CDs, Pioneer will provide a replacement unit (which may be a newer model number) at no extra charge, shipping prepaid, subject to the terms and conditions of Pioneer’s standard limited warranty(excluding duration). Again, we anticipate that most drives will not be affected. However, if your DVR-1810, DVR-2810, DVR-X122, DVR-112D, DVR-112DBK, or DVR-112DSV drive becomes unable to read or write to CDs, please contact Pioneer Customer Service by one of the following methods: Complete an online replacement request form and submit it online. Once your model and serial number are validated, you will print out the completed form to mail along with the affected drive. This online form is for United States customers only. For Canadian residents, please contact Pioneer Electronics of Canada customer service directly at 877-283-5901.