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I have a Samsung CLX-3160FN Color Laser MFP. If I print a document with the letters in a color like red or blue the print comes out fine, but if I print the letters in black there are vertical white lines through the letters. I have cleaned every part I can think of and installed a new black ink cylinder, but it is still happening. The lines are in the same spots every time and run from the top of the page to the bottom. This happens whether I am trying to print or make a copy. Thank you

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  • sherrys419 Jul 18, 2010

    I have tried two different black cartridges and have cleaned the area the other expert suggested.

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Try Aligning the Printer Cartridges. You Can Install The Maintanence Software from the Manufacturers Support Website if you do not have it installed..

Posted on Jul 18, 2010

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The blank ink cartridge is either empty or has something blocking it, Remove it and use a tissue and make sure the slot it goes into is Clean and try use a thick cloth under the roller to make sure there is nothing obstructing it.

Posted on Jul 18, 2010

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