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Brothe printer MFC5840CN

Tells me all inks are empty even though they are filled, then refuses to print

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Yes..that's not unusual...sometimes you need to run a recalibration and cleaning for the new print cartridges to interface with the computer software..

Posted on Apr 21, 2008

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Caution lite flashing over cartridge of hp deskjet 940c. error message says that there is not color ink cartridge in printer. There is and the interface says the tank is full. It won't print...


Even though the interface says the cartridge is full, if the printer detects it being empty, odds are you will have to replace the color cartridge, even though you are only printing black.
You can try taking the cartridge out and cleaning the contacts with a pencil eraser and reseat the color cartridge. If no change, replace the cartridge.

Jun 30, 2011 | PC Desktops

2 Answers

I just loaded new HP 94 and HP 97 ink cartridges in my HP 6210 Officejet. I went through the alignment process and received a sheet that had colors, but no black ink. The printout indicated the alignment...


Make sure all the protective tape on the Black cartridge has been removed. Also are the inks re-filled? I have seen many re-filled cartridges fail in a similar maner.

Nov 22, 2010 | PC Desktops

1 Answer

My HP Officejet Pro 8000 Printer will not print red, even though I just put a new ink cartridge in. The yellow & blue work fine. Help!


Try to uninstall and re-install the printer's software for this can be software issues. If that would not work try to remove and put back in the ink cartridge properly. If this would not work check warranty then call the printer's manufacturer.

Sep 09, 2010 | PC Desktops

1 Answer

Windows 7 upgrade cripples Scan on Brothers MFC5840CN - I think.


Please check the compatability list here ... http://www.microsoft.com/windows/searchlp.aspx?CMXID=2120.BF7510CA-BAB8-4BB0-B922-4C18EFE72232&WT.srch=1&category=Windows_7_Info for an answer to your question.

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Dec 03, 2009 | PC Desktops

1 Answer

On this page


goes to my printers page right click on printer select open in print queue select print job the click on stop printing

Apr 20, 2009 | PC Desktops

1 Answer

I fill my printer with black ink but my printer dosen't print black!why


Make sure the print settings on for you printer is set correctly. Run alignment and test pages If that does'nt work check to make sure you have the right ink cartridge. However, if these don't work call the manufacturer (customer service) of your printer or look on the manufacturers' website

Jan 27, 2009 | PC Desktops

1 Answer

I replaced my hp ink catridges and the printer is still saying the ink is empty. What do I do?


You haven't mentioned what printer model but you can try th following.
Firstly, try removing your new cartridge and temporarily putting the old one back. Sometimes this will then show as a full cartridge even though it is empty, because the sensor electronics appears to get confused. Next, turn off your printer and turn it back on again, then take the old cartridge out and put the new one back. I cannot guarantee this will work, but it will be worth a try.

Oct 18, 2008 | HP PC Desktops

2 Answers

I sent this in approx one month ago and am still waiting for a response. no matter what size print is on my computer when i print it out it looks like ants walking onthe paper. is the problem with the...


If it is not printing as it should even though the printer cable moves along the printing area, it could be a cartridge problem. If you have an old cartridge with a little ink in it, try to load it and see if the result is the same. Otherwise, you have to buy a new cartridge. Also, check if the print head is clogged with ink.

Sep 29, 2008 | PC Desktops

1 Answer

Black light & print cartridge light is blinking. I changed the black cartridge but did not change the color cartridge cause I never use color. Both are in the printer. Black Light is blinking and...


Unfortuantely , to solve the issue , sadly, yes you will have to replace the empty cartridge to continue to use the printer in a normal fashion. Its a sneaky and dirty trick many printer manufactuers do to make more money off of the customer through the purchase of printer ink.

Aug 25, 2008 | HP PC Desktops

1 Answer

New Ink cartridges registering as empty ...


Is it an HP printer? We had the same problem at work with print cartridges purchased at Staples. They have a major quality control problem. Your new print cartridge may be empty or dried out (died on the shelf). It's my problem at work, as I have over 80 HP deskjets, and Purchasing still insists on buying the Staples cartridges rather than the HP.

Sometimes if you shake a print cartridge really hard it may correct the problem. However, I would buy or borrow a black HP print cartridge and try it out in your printer. Works almost every time on the job. Good luck.


Apr 17, 2008 | PC Desktops

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