Question about Kenmore Washing Machines

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I have a Kenmore Front load washer. Model no.417 44052401. When I try to start a load, I set the program for a given style, heavy, perm press, etc. The machine locks when the start button is pressed, as normal, but while waiting for water to flow into basin, it times out after 30 seconds, when no water is present. It then does a repeating cycle of beeping, until Pause/Cancel button is pressed. This washer is only 4 years old.

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  • senamedia Jul 18, 2010

    What is the difficulty level of repair? Can they be replaced as solenoids or do you have to replace the unit as a whole? All 3 solenoids flash around 150 ohms, then infinity (open),

  • senamedia Jul 18, 2010

    Thanks very much for your help on this



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  • Master
  • 6,784 Answers

Hi. This will essentially be an inlet issue. The control routes a duty signal to the inlet assembly when the wash program is initiated, During this time, the main control sector will monitor the valve for 15 to 30 seconds to verify that water is entering the unit. If there is no water detected at that time, the main control will shutdown and start to beep(fault detection). The actual culprit will be the water inlet valve. There may be debris present at the valve screens or the inlet hose screen can also be clogged with mineral build up, as well. Worst case scenario will be a failed valve assembly(solenoid damage). In order to isolate this issue, a proper testing procedure will need to be administered. Follow the procedure below to isolate the problem.

Water Inlet Test:

The water inlet valve can be identified by the water hoses connected to it at the back of the washer. Start by turning off the water supply at the valves on the wall. Disconnect both hoses from the back of the washer. Place the hoses into a bucket and turn them on to confirm that you are getting good water pressure and to clear out any debris from the line.

Inspect the filter screens on both the hoses and the inlet valve for debris build up. If you find any debris, clean it out. Use caution to avoid damaging the filter screens because the screens in the valve are not replaceable.

If debris was not present then proceed to the next step of testing the solenoids. Access to the valve may be easiest by opening the top or the back of the washer, depending upon make and model.

There are two wires connected to each solenoid on the water inlet valve. Label the wires and connections so that you can properly reconnect them later. The wires are connected with slip-on connectors. Firmly pull the connectors off of the terminals ( Be sure to not pull the wires). You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors and the terminals for corrosion. If either is corroded they should be cleaned or replaced.

Use a continuity tester or multimeter to test for continuity. Set the multimeter to the ohms setting X1. Touch one probe to each terminal. A reading of infinity indicates a bad solenoid that must be replaced. Different brands and models will have various measurements, but the valve should show some resistance if it is functioning properly. Test the second one in the same way as the first.


Posted on Jul 18, 2010

  • 1 more comment 
  • Michael Masters
    Michael Masters Jul 18, 2010

    Unfortunately, you will need to replace the entire assembly. The individual solenoids cannot be replaced. it is a sealed assembly. The inlet part is attached to the dispenser. They are two separate sections. The level of repair is quite moderate, at the most.

    Click here to access a full scale service manual for this unit. Focus on page 81. This section will guide you through the removal process of the inlet assembly.


  • Michael Masters
    Michael Masters Jul 18, 2010


    • The necessary part number will be 134371220.


  • Michael Masters
    Michael Masters Jul 18, 2010

    No problem at all; Always glad to help:)

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