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Depending on how long you've had the player, the batteries may need replacing.
I have seen a problem where the computer would not recognize the player and would not charge it, however.
First, I recommend trying to charge it directly from the computer USB port (not the hub) if possible. If that doesn't help, try reinstalling the software for the player to see if the computer will then recognize it and allow charging.
If neither of these fix the problem, it's probably time to replace the batteries.
plug in the mp3 player to the computer using a usb cable provided for you when you bought the mp3 player. then it will recognize that as new hardware and it will install the software for it. then you can synch it with rhapsody or windows media player 11. its simple. once you plugged it into your computer open up windows media player then click on copy to cd or a device (on the older versions) or synch (newer version) and then it will copy all of your selected songs into the player for you
Ignore the disc that comes with the player.
If using windows media player I simply ripped the tracks off the cd into mp3 to get them into the windows media library then synched the tracks to the player.
When you connect the USB cord between the computer and the player, windows media player will recognise it and show it in the left side bar.
Click on the mp3 player icon and then synch the tracks into the plyer list to import to the player (right side bar) I simply synch them all then remove the ones I dont want or drag and drop the mp3s from my media library into the player list to be synched.
Ignore totally the disc that comes with the player it is not required I think its only for 98 users to make it work it is not required with XP or Vista simply upload tracks to the player using a media player such as windows or real player.
So rip mp3s from the cd you want ....
When in mp3 mode (ignore if already mp3 on your pc) click the player icon when connected to the pc with the USB cable then select synch.
I couldn't get my e260 to work at all. Came to fixya and was able to reformat. Comes on now but can't get computer to recognize it and also will not let me set date and time. (time and battery level do not even show up on bottom of e260 screen). Help!
You must roll back to WMP 10 - this device is completely incompatible with WMP11 - instructions are on both the Philips and Microsoft websites
After rolling back to 10: disconnect the player from the computer, turn it off, hold in the
volume + button, and reconnect the player to the computer while holding
the volume + button in. Keep holding the volume + button for an
additional 5-50 seconds. Windows should eventually go into recovery
mode and revive the player- it will pop up a window that says Found New
do you have WMP10 installed? I couldn't transfer songs, although my computer recognised the player, until I installed it, I had an older version of WMP.
and check in settings/power that it's set to auto power off on the player.
the 'start updater browserDB' is normal after synching the player.