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Screen goes black, cannot reload windows and it will not repair...mouse cursor is visible and moves around but the screen is black (kind of like when your TV is on but the cable is off.)

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  • snowychloe13 Mar 03, 2009

    I NEED HELP.

    i go onto my gateway 7330GZ PC notebook it loads.

    but then once it gets to the time where its supposed to go to the sign in page for windows vista, it just stays black and has an active cursor.

    what do i do?!

    please.

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  • 21 Answers

Try booting to Windows safe mode(Press F8 when computer is starting)
If all works,in safe mode -update your graphics drivers.

Posted on Apr 21, 2008

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When i power up my Acer M3400, everything loads then after the 'welcome' windows part the screen goes black and i can only see the mouse cursor? I tried to restart but nothing happens. It keep


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How to ouse the mouse?


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I hope that I have provided the correct information that will assist you in the resolution of this issue. If you have any questions, please post back with a comment to this thread.
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