Printer will not print any words that are black

Try resetting word to factory settings to clear all the settings, Then make a new document and type whatever you want with the font size you require, save then print, see what happens.

The problem is that the printhead of your printer or your cartridge is too clogged, try to open it up. If this does not manage to make it work, change the cartridge orprinthead

• Go through the Print menu (from Microsoft Word)
• On the Print Dialog screen, select Properties
• Click on the Color Tab
• Make sure Color button is selected (not Black or Grayscale)
• Press OK

When color is selected, the printer will print Black as well.
If Black is selected. the printer will not print color.
Hope this will work for you.
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luciana44

you need to strip your fuser unit out and clean you heat roll

the head may have got jammed....kindly remove the head and try cleaning it

First you need to change the settings in the software you are trying to print the envelope. Open the program (for example MS Word), go to the option from which you print envelopes and labels. Set the font color to black, not "automatic", and in Word, click "default", which sets the color as black rather than allowing the printer or its software to select the wrong color. Then try to print on the envelope and let us know if you are able to print the envelope in black only.

check your preferences

I have the exact same problem. I even replaced the ink jet cartridge, did cleaning, and deep cleaning, yet it won't print in black.

some printers share the ink from color to black but you can select if you wants to use only black just go to printer than properies than select to use only black but you probably have to remove the empty color one

Hi, You can try: 1. go to Start, Printer and Faxes, right click on your 3745, click on Properties, Printing Preference; 2. Check to see if you have any Advanced tab or button; 3. Check if you can set the printer to text only; 4. Check if you can set the printer to use black ink only. 5. In MS Word, verify through the use of Print Preview that your document is as you would want to be printed; 6. In some instances you may have to set manually text color in MS Word. While your document is open, click Ctrl + A to select all, then choose font color to "Black". Alternately, in your MS Word, you can click on "Format", "Font", "Font Color" set to "Black" rather than "Automatic" and set this as the "Default" setting. Hope this be of some help/idea. Post back how things turned up or should you need further information. Good luck and kind regards.