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My computer starts and takes me to a black screen where it gives me a choice of " run windows normally or run from last known good configartion etc. however when i click either 1. it reboots and takes me back to the same screen. a blue screen appears just before it reboots.

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  • 652 Answers

Did you try Command prompt only? I think it will boot and give you command prompt like C:\>.

  • Try to remove RAM, clean its connection point and then put it again. If no success then try the followings.
  1. If you get command prompt just type SCANREG and press enter.
  2. Follow the on screen instruction, it will make a backup of system files and then will list previously well booted dates.
  3. Select any one date. It will restore system files of that date and will try to boot.
  4. Then Boot normally, if no luck then try again the above process to choose another date.
  5. If still no luck then its time to take a complete installation of your OS.
Good Luck
Iqbal

Posted on Apr 21, 2008

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Posted on Jan 02, 2017

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1 Answer

Does anyone know how to fix Windows Vista that is booting to a black screen with movable white curser?


I have a windows vita laptop in front of me
try holding down F5 as it starts up

a black screen and moving curser no beeps or sounds
may mean the mother board is no working on start up

windows vita can upgrade to windows 10 as log as it has
the upgrade 3 there but will turn the computer into a slow slug

better to try and source a disc copy or usb of windows 7

Jul 07, 2016 | Dell Computers & Internet

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Change password


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select safe mode with command prompt
Click start run type cmd press Enter
black screen should open DOS mode
this will vary depending on your operating system
Click "Start" icon in the lower left corner of your computer screen
Type the word "run" in the window that appears.
A second pop-up window will appear; type in the letters "cmd," then select "OK."
This will bring up the black DOS command screen.
Type next to the administrator account the following command: net(space)user(space) the username(i.e. johnadams) *. After typing this command, hit "ENTER" on your keyboard.
Type in a new password in the command screen prompt that ask you to type a password. Type the new password again once you are asked to confirm.
Type the word "Exit." This will bring you back to your login screen.
Enter the new password that you selected.

Sep 22, 2013 | Computers & Internet

3 Answers

Wont boot in safe mode


start your laptop before booting windows press f8 button continuously

ndows 2000 / XP users

bulb.gif If you are running Safe Mode because you cannot get into Windows, you may want to first try loading the last known good configuration.

To get into the Windows 2000 / XP Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key.

Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu.

Trouble Getting into Windows 2000 or Windows XP Safe mode - If after several attempts you are unable to get into Windows 2000 or Windows XP Safe Mode as the computer is booting into Windows, turn off your computer. When the computer is turned on the next time Windows should notice that the computer did not successfully boot and give you the Safe Mode screen.

Windows Advanced Options Menu
Please select an option:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode

Start Windows Normally
Reboot
Return to OS Choices Menu

Use the up and down arrow keys to move the highlight to your choice.

Once you're done in Safe mode if you want to get back into Normal Windows restart the computer like you normally would and let it boot normally. Click here to get additional information about getting out of Safe mode.

Microsoft Windows Vista and Windows 7 users

bulb.gif If you are running Safe Mode because you cannot get into Windows, you may want to first try loading the last known good configuration.

To get into the Windows Vista and Windows 7 Safe Mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key.

Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu.

Trouble Getting into Safe mode - If after several attempts you are unable to get into Safe Mode as the computer is booting into Windows, turn off your computer. When the computer is turned on the next time Windows should notice that the computer did not successfully boot and give you the Safe Mode screen.

Sep 27, 2011 | Lenovo G460 Laptop Computer - 06779XU...

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Can't System Restrore Dell Inspiron 531.


This can usally be sorted by inserting your Dell windows OS restore disc & choosing the repair option.

Jun 23, 2009 | Dell Inspiron 531s Desktop Computer

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Can't factory restore dell inspiron 531 (windows xp).


You might want to try going into setup and setting your boot drive options to DVD drive as your 1st, HD as 2nd and Floppy as 3rd. Put your windows disk in the DVD before boot and run the program from DVD.

Jun 23, 2009 | Dell Inspiron 531s Desktop Computer

1 Answer

HELP!! (dell precision 340) im getting 4 screens when i turn on m


Reboot into Safe Mode by repeatingly tapping on F8 while in process of rebooting and then select "last known good configuration". If that fails reboot again to safe mode and select safe mode with command prompt and in the command prompt type "chkdsk /f /r " <enter>

If that doesnt work do place your Windows CD into the Cd-Rom, reboot and select option "Repair"

Jan 02, 2009 | Dell Precision 360n PC Desktop

2 Answers

Computer will not start


Hello,

Choose Last Known Good Configuration. If that doesn't work, choose Safe Mode and then do a system restore to roll back your PC.

Any further questions, please use the comment box below to respond. Thanks.

Worldvet

Jun 16, 2008 | HP Computers & Internet

1 Answer

Black screen comes up "windows did not start successfully...." choose from safe mode, safe mode with networking etc Last known Configuration or Start Windows Normally. Computer then tries to...


You should opt Safe Mode:
  • On the black screen just navigate throug up and down arrow keys.
  • Goto Safe Mode and press enter.
  • It will boot your system in safe mode.
If the boot is success full:
  • try to remember any software or hardware you recently installed/change. Then remove/uninstall that software/hardware. Also remove some device driver like Video/Audio driver and make re-start. and try to normal boot. If success then install your audio/video.
If no success then I think its time to re-install your windows.
Please post your feed-back.
Gud Luck
Iqbal

Apr 20, 2008 | Computers & Internet

2 Answers

Boot-up


dot.gif How to load last known good configuration. Question: How to load last known good configuration.
Additional information: The "Last Known Good Configuration" option was first introduced in Microsoft Windows 2000 and is available in all later versions of Windows including Windows XP. This feature enables a user to load the last working version of Microsoft Windows. This is a great step to try when trying to fix issues with a computer not being able to load into Windows.
Note: Users able to open normal Windows XP mode and who wish to restore their version of Windows to an date before the last known good configuration may also wish to consider doing a system recovery in Windows. Additional information about how to do this can be found on document CH000589.
Answer: To load the last known good configuration in Windows 2000 / XP reboot the computer and as it's booting booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Last Known Good Configuration" and press your Enter key. Trouble Getting into Windows 2000 or Advanced Options menu - If after several attempts you are unable to get into Windows 2000 or Windows XP safe mode as the computer is booting into Windows turn off your computer. When the computer is turned on the next time Windows should notice that the computer did not successfully boot and give you the safe mode screen.
Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message as the computer is booting. If this occurs instead of pressing and holding the "F8 key" tap the "F8 key" continuously until you get the startup menu.

Windows Advanced Options Menu
Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice.
As can be seen from the above example, you should be able to highlight and press enter to load the last known good configuration. Once completed the computer should restart and attempt to load into Windows. Will running the Last Known Good Configuration delete anything? No, running the last known good configuration will restore your last good system settings and will not delete anything. The only thing you may have to reinstall programs you have recently installed because the configuration for those programs may have been lost.

Dec 06, 2007 | Computers & Internet

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