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I have purchased a new computer, an HP Pavilion destktop with Windows Vista Home Premium. The printer is hooked up to the computer but the computer will not recognize it, I have tried everything but it is a no go. I purchased the printer 3 years ago and is an Epson Stylus CX4600. What do I have doÉ

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Power of the Printer or Disconnect from computer. Download VISTA driver here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=41663&infoType=Downloads install new driver, power on printer only on request\ during installation of the setup application.

Hope this help.
Regards
Hands of Tome

Posted on Apr 21, 2008

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You need the updated driver for your printer which suppots Windows vista.

  • To get such type of update you should have a look on your manufacturer's site. i.e. Epson

Good Luck
Iqbal

Posted on Apr 21, 2008

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HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing. Download the HP Print Diagnostic Utility by clicking here, then follow the on-screen instructions.

The HP Print Diagnostic Utility is compatible with Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP

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