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I had the same problem today. I use the charging plug which has the "wrench" remove the bottom screw...I was attempting to remove the battery to reset the brush. I could not get the bottom of the brush off as I did not want to use a screw driver or similar to pry it off in case I needed to return the brush.
So I was trying to pull the bottom off and my finger was on the on/off switch, as I was wiggling the bottom of the brush to try to dislodge the battery it started working.
The brush seems to have a reset button on the back but that did not do anything. The display also has moisture trapped inside it, which I am sure is not good!
Any way try this and maybe the battery will come out and I am sure that will reset the brush...if not maybe you will get lucky as I did and wiggling it will work. BTW, this is with the Oral-B Triumph Professionla Care 9000
Posted on Feb 15, 2009
MY ORAL B TRIUMPH PROFESIONAL SHOWS FULL BATERY CHARGE BUT WILL NOT TURN ON
HOW DO I FIX IT
Posted on Jul 14, 2010
Replace them... I'm going to order some new batteries and try it!
Posted on Mar 25, 2009
I know how to open oral-b sonic complete, the representative will tell you, it can't been opened or it'S too expensive to replace the battery so you must buy an other 120$ toothbrush bla bla bla. They are crazy if every 2 years we have to invest 120$ for a toothbrush who the hell they think we are? bill gates? so I have some electronic backgrounds and am opening your toothbrush and make you a battery for 100$.
Whats different about my method if it costs $100 almost the price of the toothbrush? let me tell you :
1 - You will never need to change your toothbrush
2 - The battery I'll make you will be rechargeable and when it's no more rechargeable you go the any store and buy double AA rechargeable batteries ans place them in the dis-positive ill make u in the toothbrush. Like your changing your batteries from your TV remote control.
3 - I'll show you how to open it and replace it and close it, I'll even send you a tool I made to open it without a scratch.
So how's $100 dollars sounds to you to have your ORAL-B SONIC COMPLETE FOR EVER
Posted on Feb 17, 2010
I am so delighted to tell all of you, as I have done so at opera com forum, that for the users of either Triumph or Sonic Complete, there are these nice step-by-step instructions from this nice guy: http://sites.google.com/site/electoothbrush/soniccompleteinstructions You can either get your battery replaced by yourself or go thru his repair service. I have Sonic Complete handle and DIY on battery replacement using his NiMH battery (very quick delivery). It now works like new again! on a 5 years old brush system!, saving me north of $100.
I don't have Triumph, so no opinion on it though.
Posted on Sep 15, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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