Question about Keurig B70 Coffee Maker

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"NOT READY" light on Keurig B70

Got the fatal "NOT READY" light this morning...
Keurig customer service is TERRIBLE!!! First I was told they cannot help me without a serial number for the machine (which is on a sticker on the bottom and the number has been "heated" off)...aggravating!!!!!
Like some others who've posted here, I was told I should be de-scaling the machine every 3 months (WTF did they put a de-scaling sensor on the damned thing for then?!?!?) Then I was told I had to talk to a specialist technician who would call me back within 48 hours. 48 hours without coffee...are they CRAZY!!!!! Clearly they are sitting in their nice little Keurig offices with their coffee machines that WORK!
It appears from what I've read that my machine is sad, since I really love the thing. Unfortunately I don't know if I'll go out and by another one because of the lack of customer service. You'd think they'd stand behind their products for the $$$$ people are shelling out for this things!

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: keurig B70, the my k cup , weak weak coffee !!!!!

It is best to take it to the store you bought it from and have them fix it and watch or replace at no cost to you. Tell the store what they said to you and have them show you how to do it. If you work on it and break it you own a broken machine. Hope this helps.

Posted on Aug 26, 2009

  • 213 Answers

SOURCE: Need a new check valve for a Keurig B70 coffee maker

If you’re looking for Keurig Parts, you can find them on this website. or
We have most parts for Keurig b30, b40, b50, b60, b66, b70, and b77.
If your parts not listed just send us an email and let us know what part you need. In most cases we can have the part pulled and shipped the same day!
Our parts are used and the prices are exceptionally fair. Ask about our scratch and dent parts to save more money!
If you have any questions about your Keurig or your having a problem just give us a call and we may be able to help you.

Posted on May 17, 2010

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SOURCE: Love my Keurig B60. Bought the B70 with lager cup

You have to remove teh 5 screws from the bottom plate on the unit and they there is a small translucent corrugated hose fastened with a small ty-rep. Remove this hose and simply drain the stainless tank to the sink and replace the hose over the barb, slide the ty-rap back in place and it is EMPTY. Takes ten minutes start to finish. Phillips screwdriver and needlenose pliers are all that is needed.

Posted on Dec 03, 2010

  • 64 Answers


Hi, Lauren..
You can download another manual here.

Cleaning any coffee brewer is essentially the same. The easiest way is to brew one or more pots of white vinegar... it'll stink up your kitchen, but it's effective at removing build-ups and mineral deposits. Be sure to follow up these "vinegar brews" with several "plain water brews" to remove all the vinegar!

Also, if your water reservoir isn't clean (open the lid & do a finger swipe), you can use a brush to clean it or - what I do - wad up a paper towel or two, attach it to the end of a long-handled wooden spoon, and use that to get down deep into the reservoir & scrub it as much as you can before the vinegar treatment.

Alternatively, you can spend $3 or $4 for packaged cleaning compounds at stores like Williams & Sonoma.

Good luck!

Posted on Mar 02, 2011

  • 43501 Answers

SOURCE: The Keurig is not dispensing


Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

Keurig CoffeeBrewer not making a full cup of Coffee



Posted on Apr 02, 2011

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Hi Platinum B70 Users.

Here's the solution to the problem of the "NOT READY" display, and no "warming up" sounds.

1. Call the customer service dept (on your manual) 1-866-901-2739
2. Explain the problem, to be sure it's not something else, that could be resolved
3. They will connect you to a technician. Explain problem to technician
4. Likely, they will come to the same conclusion as they did for me:


Yeah!!! Great Customer Service from Keurig!!


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