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Mouse will not work when plugged in. - Computers & Internet

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What kind of mouse is it? If it has a round plug, then it's a PS/2 mouse, if a rectangular one than it's USB.

Either way, I suggest getting a new mouse. Get a laser mouse instead of a mouse with a ball in it. They last much longer. I've been buying Logitech brand mice for years and find them to be reliable.

For example, at Staples you can probably pick up a basic, wired, USB Logitech mouse for under $30, maybe less than $20. I recommend wired over wireless, wireless ones burn up batteries quickly.

Also, I've found that if you have a round PS/2 plug for a mouse instead of USB, many of the Logitech mice come with a little green adapter in the package that will let you plug the USB mouse into a round PS/2 port.

I know this is a dumb solution, but mice are so inexpensive these days that messing around with an older mouse simply isn't worth the effort.

Posted on Apr 21, 2008

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Hello how do i get the wireless mouse to work on my laptop? i have it plugged in but it doesn't work


1. Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.

2. Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

3. Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.

4. Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.

5. Test your new mouse.
- If you plugged into the mouse port, restart your computer manually.
- If you plugged it into the USB port you may begin using it.
- When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

Hope this help. Goodluck!

Mar 27, 2011 | Computers & Internet

1 Answer

My wired mouse on my desk top computer (windows XP) won't move. How do I fix this? I opens the mouse, cleaned it, made sure mouse. keyboard etc. was correctly plugged in, nothing has worked. Please help


It would seem that your mouse is broken. They easiest way to tell if it is your mouse that is broken is to plug that mouse into another computer. If you have another computer you should try plugging your mouse into that one to see if that works. If you don't have another computer ask a friend or family member who does to help you out. It seems most likely that you have a ball mouse using a PS/2 port, the plug pictured in green. Fortunately mice are relatively inexpensive. Even laser mice, which are more accurate, easier to use, and don't jam up with lint and dust build up. If the issue is not your mouse, it may be the port to which your mouse is plugged in. If you are using a PS/2 mouse and your port is no longer working you can get a new mouse that uses a USB port. If your current mouse is using a USB port try changing the port it is plugged into. An example of what a USB port looks like is pictured below. It is the picture of the two ports with the USB logo next to it, a dot with lines going to another dot, a triangle, and a square.mthealey716_1.jpgmthealey716_2.jpg

Dec 13, 2010 | Microsoft Windows XP Home Edition

1 Answer

Brought a CS62US and Mircosoft KB with mouse. When USB combo plugged on the left USB, only KB is worked together with switching function. When USB combo plugged on the rigth USB, both KB & Mouse worked...


Unfortunately, this switch has a dedicated port for keyboard that listens for the keyboard keystroke. You MUST plug the keyboard into the dedicated keyboard port on the KVM switch for the hotkeys to work. I recommend putting the mouse that comes with your keyboard to the side, and using another mouse, plugged into the dedicated mouse USB port on the switch. Not the prettiest solution, but some of those mouse/keyboard combos have some funky hardware!

Feb 17, 2010 | Altusen Aten CS62U-2 Port USB KVM Switch

1 Answer

I have a Logitech cordless mouse/keyboard I bought for work and took home with me upon retiring. I am trying to install it on my home computer, which is older than my work computer. I did not retain the...


Un plug your mouse plug from your computer. next push the buton on your remote control, And push the mouse buton then the keyboard. it will work. if it does not work push the keyboard first then the mouse. it works for me . hope it does for you. ty saw

Oct 03, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

Mouse does not work


Be sure your mouse is plugged in. If this is a wireless mouse verify the receiver is plugged in, and if your mouse and/or receiver have a "connect" button push it on one or both of them.

If this fails, unplug the mouse or receiver and plug it back in.

If None of the above work, restart your computer, and if that fails your mouse is likely dead.

May 20, 2009 | Logitech Cordless Mouse

1 Answer

Dynex wireless mouse DX-PWLMSE won't work


The mouse should be Plug and Play. Did you install the drivers before plugging the mouse's receiver in? The PC has to have the drivers first in order to take advantage of the Plug and Play capability. If you plugged the mouse's receiver in before installing the drivers, unplug the mouse receiver, uninstall the driver, reboot your PC, reinstall the driver, then plug the receiver in and you should be fine.

Otherwise, press the Connect button on the receiver first, and then the Connect button on the mouse, and that should establish the connection. You don't need to disable your touch pad in order to use the mouse.

Jan 22, 2009 | Dynex Wireless Keyboard/Optical Mouse...

1 Answer

Wireless mouse not working


The Mouse you got from Radio Shack, did it have a seperate USB receiver that you plugged into the USB port?
When Radio Shack checked it out at the store and it worked to me means that it should have a seperate receiver not associated with your keyboard.

Disconnect the mouse receiver from the USB Port and reinstall the software from the CD. When the program asks you to plug in the mouse receiver into the USB, do so. It should then work. If not, then use the following info to get the mouse to communicate with the mouse receiver.
Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud


Jan 18, 2009 | Logitech Cordless Desktop S 510

1 Answer

Acer monitor frozen & curser will not move.


If your mouse will not move, it is a problem with the computer, Make sure you're plugging it into the correct port. If it's a ps2 mouse don't plug it into the keyboard port by mistake.

Does the keyboard work? If you press the windows key does the start menu come up?

If the keyboard works, try using a USB mouse. If the keyboard does not work, try plugging the keyboard in where the mouse is and the mouse in where the keyboard is.

Feb 09, 2008 | Computers & Internet

2 Answers

No Cursor


Did you register the mouse to the receiver? There should be a button on the receiver, the bottom of the mouse or both used to connect the wireless mouse to the receiver. Also, if you do not have a red light on the bottom of your mouse it may have a battery problem.

Jul 22, 2007 | Logitech Optical Mouse Plus Usb Port...

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