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Cant download silverlight when on ITV.com site

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  • janice841 Apr 21, 2008

    Hi. I've got windows as main PC but using my 2nd hand ASUS Linex 2G laptop. I cant view ITV.COM programmes only BBCI. It ask's to download silverlight but it wont download! Regards J Rees

  • janice841 Apr 21, 2008

    Oops sorry broadband by sky also wireless network with the linux laptop. Regards J rees

  • janice841 Apr 21, 2008

    Thankyou for your swift reply. Still having a proplem with the download. Mozilla fiefox is on my linux laptop run by wireless frim Sky. cant find file when starlight ask's for file. Perhaps Windows would be better downloaded! Regards Jan.

  • Arthur Dellea
    Arthur Dellea May 11, 2010

    What kind of internet connection do you have? Is it Cable, DSL, or dial-up, etc?

  • Anonymous Mar 25, 2014

    I've downloaded Silverlight and it still wont let me in

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Check out this link for further instructions. It depends on what version of Windows you are running, and Vista may require extra steps. Also, it installs differently for Firefox than it does for Internet Explorer.

http://www.microsoft.com/silverlight/resources/install.aspx#instruct

Also, there is a different version for Mac users as well...

http://www.microsoft.com/silverlight/installation-mac.aspx

Posted on Apr 21, 2008

  • Arthur Dellea
    Arthur Dellea Apr 21, 2008

    Sorry, ignore the part about Macs...

  • Arthur Dellea
    Arthur Dellea Apr 21, 2008

    Firefox stores its downloaded files in its own download cache, I believe. It may be different on Linux, but you should be able to find the download location somewhere under the tools or options. So, you may have downloaded it several times, but it's simply being stored in Firefox's download folder.

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Posted on Jan 02, 2017

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Hello
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HI,

First, I would try and clean the cash for whatever Browser you are using for Netflix. Then (if that didn't work) I would try to watch Netflix in a different Browser to see if that works.

You might also wan't to make sure that you have all the latest updates from Windows, Silverlight and your Browser of choice.

If it works in a different Browser, then something might be broken in your original Browser... or something is wrong with their software... which usually fixes itself in time.

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Now the speed to which all of this occurs varies as it is based on your available download bandwidth. Based on the information provided, it could indicate a problem with the Silverlight plugin for your web browser.

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You could try to uninstall the Silverlight plugin and then reinstall it to see if that works.

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Use this link to take you to the Microsoft Silverlight page, it will fix your problem.

You may have to copy this link and paste it into your browser, or highlight it with your mouse and do a right click to "Open Link in New Window".


http://support.microsoft.com/gp/cp_silverlight_master/en-au

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plz rate the solution if it helped

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