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HELP PLEASE !!!!!!! Sage Version 8 - Instant Accounts

Please help, I am no expert at all. I use this package to produce bills as my husband is self employed. I have just gone to produce a few bills and i seem to have lost all invoices dating back to 1st May 2007! Each invoice is numbered the last invoice I produced was 1731 but sage thinks it is 1553. I have no idea what has happened. I never mess with the system, nobody uses it only me . PLEASE HELP!! I have contacted sage and they are no help at all.

Dorothy

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I haven't heard of this. If there is a way to extract history, and put it into something like Excel, that would likely be best - especially if their support isn't helping. Then upgrade to a relatively inexpensive, but more widely used and supported program (e.g. Quickbooks, Quicken, MS Accounting, depending on your needs). If you can get the history to Excel, many times you could import that into a new program. Thanks for rating FixYa!

Posted on Apr 23, 2008

  • Cheryl Whalen Apr 23, 2008

    One more comment - the MS Accounting Express 2008 is free - you might try this and see if you can get what you need from it!

    Thanks for rating FixYa!

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I am trying to change the financial year end date in Sage Instant Accounts??


You can only do this is Sage 50 but you can get it changed by someone who has Sage 50 with the same version number as your instant. They can back up their data restore your date change the year and then backup and you can restore it on your computer and they can restore their data. NB they must be on exactly the same version.

Dec 11, 2010 | Sage Instant Accounts 8.0 (013604ug)

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Instant Accounts 8.0 (013604ug): I am using Sage Instant Accounts version 8 and am ...


Hi.

We had same problem. Our solution:

1. Empty both the 'accdata' and the 'criteria' folders.
2. Start Sage.
3. Restore a previous backup.

This worked for us. Hope it helps you.

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C:\program\SAGE\ACCOUNTS\REPORTS\\*TB.SRT contains an invalid pat


This message usually comes when the target location is not there or is renamed OR the address is wrong. Open My Computer, and go to the address you gave. Look if there is the file named *TB.SRT.

And by the way... the address you gave was "
C:\PROGRAM\\SAGE\ACCOUNTS\REPORTS\\*TB.SRT" BUT I believe that the address should be "C:\PROGRAM\SAGE\ACCOUNTS\REPORTS\*TB.SRT".
It is not possible that the address contains 2 slash (\\) repeatedly. Open the file by going to the My Computer OR by opening the software and by locating the file manually from there.

live chat assistance costs $19.99. And $12.99 for one time e-mail premium support.

If you have a registered product then I would suggest you to visit:
http://support.sage.co.uk/default.aspx?page=1
There you might find a solution at no cost.

Please inform if your problem is solved or not. And please rate if you found the above info useful.

Aug 28, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Invalid Path error


I get this error when trying to run Financial reports in Sage line 50 financial controller verson 10: C:\PROGRAM FILES\SAGE\ACCOUNTS\REPORTS\\*TB.SRT contains an invalid path No matter what financial report I try to access I get the same error including audit trail. My computer is window Vista. Please help me and also let me know how much is it cost for on line chat?

Thank you

from selvi

Apr 14, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

I have a sage accounts package on my pc and my husband switched off the electric this morning whilst I was using it. Now I cannot get back into it as it is telling me that the user is alerady logged on. It...


Hi there,

Sage thinks you are still on the system. I would suggest that you leavt the system swiched off for a period of at least 2 hours. Than try again, Th sage program will logoff anyone after inactivice usage.

Let me know hoe you get on

Regards,

Philip

Dec 07, 2008 | Computers & Internet

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Need to know what version it is. You should get this before you are asked for an activation key

Apr 26, 2008 | Sage Instant Accounts 8.0 (013604ug)

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Sage 50 Accounts 2008


I think I got the solution for you ...

User Name is Already in Use / Cannot Access YYY because XXX is logged in

Typically, when you get this message you will be asked if you want to remove the user from the request list. If you are asked this question, simply answer Yes and you'll be able to continue.

An alternative solution is to go in the data folder for your sage data (the default folder for versions prior to 14 is c:\program files\sage\accounts\accdata for v14, the folder is c:\documents and settings\all users\application data\sage\accounts\2008\company.000\accdata on XP and c:\programdata\sage\accounts\2008\company.000\accdata. In the data folder, you will find a file called QUEUE.DTA - delete the file and you should be able to get back into Line 50. If you have a multi user version of Line 50, you should only delete this file if you are sure that no-one else is using Line 50.

Mar 20, 2008 | Sage Instant Accounts 8.0 (013604ug)

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