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Purchased HP 11-17-07, not one day of trouble free use, no one able to get this resolved???? Can I return this for full refund????? I'm elderly, have a hearing problem which makes working with tech difficult and am about ready to have a nervous breakdown....PLEASE, find someone to help or give me the opportunity to return this and get a full refund!!! Lucille Goodchild

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  • Arthur Dellea
    Arthur Dellea May 11, 2010

    You didn't say what kinds of problems you are having with it, could you elaborate?

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Hello goodies2,

If your machine is under warranty, you should be able to get a free replacement. Just take it back to the point of purchase and get a replacement. Alternatively, you could call the HP customer service line at THIS link.

However, if your warranty has run out, then I'm afraid you will not be able to replace it or get a refund. But if you could describe the problem here, we would be glad to help.

Cheers,
IrishDruid

Posted on Apr 21, 2008

  • 1 more comment 
  • Swilin Sampson
    Swilin Sampson Apr 23, 2008

    Have you been able to resolve your problem? If you have,
    please close this problem ticket with a Helpful or FixYa! rating. I would be
    very grateful for your gesture of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid


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  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
      - The solution provides great advice on how to solve the problem.
      (Positive Rating)

    • "Helpful"
      - The solution provides useful leads that helps solve the problem.
      (Positive Rating)

    • "Thanks
      for Trying
      " - The solution does not solve the problem but the
      effort is appreciated. (Negative Rating)

    • "Inappropriate"
      - The solution has absolutely nothing to do with the problem.
      (Negative
      Rating)


    If your issue is not still not resolved, do not
    assign a rating just yet. Please post back as to what steps you took, results,
    etc, and I will try to assist you further as best I can.






    Thank you for using FIXYA!





    IrishDruid




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