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Whirlpool fridge freezer ART 462/R. At max cooling setting (ie 7), the freezer is operating OK but the fridge is at 8 degrees (using a fridge thermometer). The interior light extinguishes when the door is shut. The compressor seems to be running OK and not excessively.

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  • amsuj Jul 26, 2008

    I have the same problem  - plus it is a a integrated unit so where is this fan?
    There is no frost at the back.

  • Anonymous Mar 18, 2014

    sj-f79ps fridge keeps cooling excessively so items are freezing

  • Anonymous Mar 24, 2014

    Setting is on 1 in fridge and it is freezing items on different points on shelves

  • Anonymous Mar 27, 2014

    Whirlpool WSN5583A fridge freezer

  • Anonymous Mar 27, 2014

    Fridge freezer WSN5583A

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Is the 8 degrees centigrade? If yes check the freezer fan or for frost at back of freezer...and give me a holler.

Posted on Apr 21, 2008

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Frigidaire model FRS24WNF. Will not freeze (except the lower compartment of the freezer) nor transfer cold air to the refrigerator. The back panel above the coils freezes up. Once I turned off the unit...


Of necessity, this is going to be a very LONG answer, BUT... it COULD save you from buying another fridge. There could be several causes for your issue, but the most likely is a blockage [usually a buildup of "frost"] of/in the duct that carries cold air from the freezer compartment to the fridge compartment.

Not all, but MOST refrigerators work by having two controls for the two zones [freezer and fridge sections]. The first control [an actual thermostat] is for the freezer, and is what actually turns the compressor on and off. The other control is for a "damper" in the duct [or, SOMETIMES controls an in-duct FAN] from the freezer to the fridge section.

The compressor system cools the freezer, and the refrigerator section is cooled by transferring colder air from the freezer.

The freezer control should be set to keep the freezer at about minus 10 degrees Fahrenheit to about zero degrees. Then the fridge damper control [usually the control with the letters A, B, C, and D] is usually set to about the MIDDLE position, hopefully to keep the fridge section about 34 or 35 degrees to a max of about 38 degrees.

SINCE you say that the FREEZER IS operating PROPERLY, I suspect that the DUCT that is supposed to supply cold freezer air to the fridge is somehow blocked, and this is usually caused by an accumulation of FROST [frozen water VAPOR] in the duct. Note, and write down the "settings" for BOTH controls. You'll need these later to restart the fridge.

Although the "fix" is a pain in the ____ it is not that difficult. Here are the steps to correct:
1. Get one or more ice chests/coolers.
2. Remove ALL contents from the freezer and place together in one, or if necessary two of the coolers well covered by bag ice to preserve the contents. Put a couple of bowls, or anything, in the bottom first to keep the frozen stuff above water from the melting ice. Then pack the frozen stuff very tightly with as little open space as possible. Then pour crushed ice on top. Several times a day, drain the melt water from the drain on all the ice chests, and as necessary, add ice to replace that which melted.
3. Do the same thing with everything from the fridge section.
4. Then turn OFF the refrigerator, and CLEAN both the fridge and freezer VERY WELL. IF you don't clean both the freezer and fridge WELL you will get mold, mildew, and probably an offensive odor!
5. Then PROP the freezer AND fridge doors open AT LEAST a couple of inches, or MORE if possible. This will allow warmer household air inside. IF you have a portable fan to blow house air into the fridge section that will cause the frost to melt faster.

In a house with no air conditioning, in the summer, the blocked duct should thaw in well less than 24 hours. If you have air conditioning and no fan circulating air into/through the fridge it could take 2 or 3 days, but in any case, after 3 days, you should be ready to test the fridge.

6. Plug the fridge back into the wall outlet, set both the freezer thermostat and the fridge control back to their original settings when the fridge was cooling properly. [AGAIN I remind you that, at the very beginning, make note of, and write down the settings for both the freezer thermostatic control, and the fridge duct control]

7. Place a thermometer on a middle shelf of the fridge [and if possible, one in the freezer also] and check it/them after about 4 to 8 hours.

IF a frost blockage was the cause of the failure, the fridge should now be cooling properly again and when the fridge temperature gets down to below 36 or 37 degrees [F], then you can replace all the stuff into the fridge. IF none of the freezer stuff has thawed, then that can be replaced in the freezer. IF any has thawed, then cook it properly, and you can freeze it again if you want.

I know this is a lot of work, BUT... it sure is A WHOLE LOT LESS EXPENSIVE than replacing a refrigerator that DOESN'T NEED REPLACING!!!!!

Jun 30, 2011 | Frigidaire Model: FRS3HR5HB

1 Answer

I have a westinghouse 2 door fridge that is not getting cold enough, 7 degrees in the fridge, freezer seems ok. not sure where to set the controls as i have no manual. its a 2 door,freeze at the top and...


i think your ref working normal try to adjust thermostat setting on the fridge if you want to cool lower than 7 degrees but this temp. allready can chill the food. then you said that freezer ok.

Feb 12, 2011 | Westinghouse Refrigerators

1 Answer

I have a Whirlpool fridge freezer ART 731. The freezer is working fine but the fridge has started to get too cold and freeze the items inside although the control is at its lowest.


Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

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heatman101

Aug 27, 2010 | Whirlpool ED5FHEXMQ Side by Side...

1 Answer

There's a problem with my Whirlpool Gold refrigerator. I tried to set the setting to 37 degree F as recommended for the fridge and 0 degrees F for the freezer but it won't work. As a result the fridge and...


The problem is not on your settings but there could be a fault in many of the problem areas. First of all I would like you to shut off the fridege for abbout 8 hours, restart and see if the coolings appears. Next check if the compressor motor is humming fine and there is heat building up, if not you have to check for failure of gas pressure or gas. If the set cools and then it stops, you have to check up on the thermostat and the auto cut off sections. If there is no cooling action at all I am afraid that your compressor needs a close check up and you might need a fridge technician to see to the compressor pumping and the gas. You must weigh the cost of the work and decide if it works out feasible. Hope I could help. Good day

Jul 24, 2010 | Whirlpool Refrigerators

1 Answer

Kitchenaid Superba Side by side, refrigerator side not cooling


Assuming that your fridge is set at max thermostat setting, and still it cools to 8 degrees only. It only mean
one thing, and that is have your refrigerant level check,
and have it loaded. E-mail to us your comments.

Oct 07, 2009 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

Refrigerator top rack is warm. Temperature shows 65 degrees


if your freezer can make ice and the ice is dry, the problem is simply air flow into the refig section. A very common cause for a service call that wasnt needed for reefers is the settings. One setting OFF 1-10 usually, operates the compressor. The remaining setting will say , for colder freezer or similar, It opens a little flapper door between the freezer and the fridge section. If you set that one to max or coldest freezer it will actually starve out the fridge section for air ,and you get a cold freezer and warmer box! It happens everytime someone has the problem , its too warm! they peg both controls to coldest! The compressor will coll the freezer sufficiently even if set to 1 and the fridge should be cool too if the setting isnt pegged to coldest setting thus closing down fridge air and making the freezer colder which isnt ever required!

Aug 25, 2009 | Jenn-Air JSD2695KES Side by Side...

1 Answer

Whirlpool 6 sense model WSC5513- A+ X side by side, without ice or water dispenser. Refrigerator part not cooling properly. Temperature setting is -18 degrees Celsius for the freezer and 2 degrees...


The temp for the fridge is about right and -18 for the freezer is ok so check to see if the water filter is plugged, at 8 degrees Celsius is about 18 degrees fht. Which is freezing so the numbers don't add up. 26 degrees below zero on the freezer side is what you want if it that cold it could have frozen the water line.

Aug 20, 2009 | Refrigerators

1 Answer

Whirlpool Fridge/Freezer Door Seal Replacement. Model: ART 462/3


In short no as long as you get the correct seal type from a spares shop, or Whirlpool. Just make sure that it is straight and there are NO gaps or splits in it when you refit it. Usually these will come pre cut to size for the particular model of FF but you can also buy seal strip on a reel from many spares shops. Also when you have removed the old seal make sure that you use a degreasing cleaner to clean around where the old seal was located and make sure the area is dry before fitting the new one.

Aug 16, 2009 | Whirlpool Refrigerators

1 Answer

Greetings! My Whirlpool 21 is not cooling on the bottom, but the fridge is OK. Art


I do not understand your question because your note says it is a top freezer, but the fridge is ok?
The bottom section IS the fridge on this type.

May 28, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

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